Account Management Project Manager - Small to Mid Size Business

Account Management Project Manager

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**We are open to location for qualified candidates for this remote or hybrid opportunity**

The Account Management Project Manager supports our SMB account teams by driving project execution, ensuring timelines are met, and coordinating cross-functional efforts. This role blends project management discipline with client-focused account support, helping deliver high-quality outcomes, improve operational efficiency, and enhance client satisfaction. This role also plays a key part in standardizing and documenting account management processes to ensure alignment, scalability, and operational excellence across the organization.

Key Responsibilities

• Project Coordination & Execution
• Support planning, execution, and delivery of projects across assigned client accounts. Develop and maintain project timelines, work plans, and status trackers. Monitor progress against milestones and proactively identify risks or delays. Coordinate internal resources and ensure alignment across teams.
• Account Support
• Partner with Account Managers & Account Management leads to support client deliverables, reporting, and strategic initiatives. Prepare client-ready materials, including presentations, updates, and summaries. Participate in meetings, capturing key actions and follow-ups. Help ensure consistent communication and follow-through on all assigned projects.
• Process, Documentation & Organization
• Maintain organized documentation for projects, accounts, and deliverables. Document and maintain account management policies, procedures, and standard operating practices to ensure consistency and alignment across the organization. Partner with leadership and account teams to refine and standardize workflows and best practices. Collaborate with Salesforce team to support account management updates, enhancements, and data integrity initiatives. Support ongoing maintenance and updates to the book of business, ensuring accurate tracking of account assignments and client status. Identify opportunities to streamline workflows and improve efficiency. Support implementation and adoption of standardized processes across teams.
• Cross-Functional Collaboration
• Serve as a liaison between account teams, Salesforce team, and other internal departments as appropriate. Facilitate communication and ensure clarity of roles, responsibilities, and timelines. Help define requirements and provide input for system enhancements that support account management workflows.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 2–5 years of experience in project coordination, account management support, or similar role.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting client-facing teams.
• Familiarity with project management tools such as Smartsheet, Asana, or MS Project.
• Basic understanding of project management methodologies.
• Experience in healthcare, consulting, or professional services environments.

Key Competencies

Attention to detail and follow-through. Proactive problem solving and critical thinking. Strong collaboration and interpersonal skills. Client-centric mindset. Adaptability and resilience. Process design, documentation, and continuous improvement mindset. Familiarity with Salesforce. Data accuracy and systems thinking.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $54,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

We anticipate the application window for this opening will close on: 06/22/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.