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Patient Service Coordinator

$22 - $24 per hour

Pride Global

Patient Service Coordinator

Pride Health is hiring a Patient Service Coordinator to support our client's healthcare facility in Boston, MA.

Job Details: Schedule: Day - 08:00 AM-04:30 AM M-F Location: Boston, MA 02114 (Onsite) Job Type: Local contract Contract Length: 13 weeks, with possible extension. Pay Range: $22- $24 per Hour on W2 *Pay offered is based on experience, expertise, credentialing, and education.

Duties:

  • Schedule patient appointments and diagnostic tests.
  • Manage Epic In Basket messages and patient-related inquiries.
  • Verify insurance eligibility, coordinate referrals, and obtain prior authorizations.
  • Assist patients with insurance, managed care plans, and financial services.
  • Manage complex phone calls, patient registration, copayments, and billing-related tasks.
  • Maintain HIPAA compliance and patient confidentiality.
  • Train new staff, provide cross-coverage, and support providers with administrative issues.

Requirements:

  • Education: High school diploma or GED required; associate degree or secretarial certification preferred.
  • License(s): NA
  • Certification(s): NA
  • Years of experience:
    • Minimum 4 years of experience, preferably in healthcare administration or medical secretarial work.
    • Knowledge of medical terminology, insurance verification, referrals, and prior authorizations.
    • Familiarity with Epic and administrative computer applications.
  • Skills/Specialties/Technology:
    • Excellent communication, organizational, multitasking, and problem-solving skills.
    • Ability to work independently, collaborate with a team, and guide other staff members.

Equal Employment Opportunity

PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates

Pride Global
Vacancy posted 5 hours ago
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