Patient Service Coordinator

Job Description

Job Description

Key Responsibilities

• Perform all check-in and check-out functions in accordance with MGH/MGPO Front Desk Standards of Operations
• Maintain confidentiality and privacy consistent with HIPAA guidelines
• Provide support and information to providers to resolve complex administrative patient issues
• Triage and manage complex telephone calls with professionalism and courteous customer service skills
• Serve as a resource to team members in revenue enhancement activities, including registration verification, co-payment collection, cash management, and encounter form reconciliation
• Schedule patient appointments and procedures using Epic systems (Cadence and Epic Clinical)
• Manage Epic In Baskets and Workqueues
• Coordinate and track appointments via Epic Follow Up Work Queue Lists
• Assist with training and orientation of new staff as needed
• Perform other tasks to facilitate patient flow and enhance the quality of service

Required Qualifications

• 1+ years of experience
• High School Diploma or Equivalent
• Healthcare Administration Certification
• Epic Systems Certification

Skills

• Epic Systems (Cadence and Epic Clinical)
• Epic In Baskets and Workqueues
• HIPAA Compliance
• Patient Check-In and Check-Out
• Appointment Scheduling
• Telephone Triage
• Revenue Cycle Support
• Mentoring and Coaching
• Customer Service
• Healthcare Administrative Support

Schedule

Start date: 2026-10-29

Next Steps

Shortlisted candidates will receive an email from View email address on ziprecruiter.com with instructions to complete a required screening step. Completion of this screening is mandatory to be considered for the role.If you do not receive this email after applying, please contact our Talent Expert at View email address on ziprecruiter.com.

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.