Library Technical Assistant - Kingsgate - 30 Hours
GovernmentJobs.com
Library Technical Assistant
King County Library System (KCLS) is seeking a motivated, skilled, and passionate Library Technical Assistant (LTA) to provide service to the Glacier region of the King County Library System. This position is based at the Kingsgate Library.
As a Library Technical Assistant (LTA), you will have the opportunity to:
- Serve as a first point of referral for material handling issues
- Provide directional assistance to patrons by checking and locating requested materials, programs, and services, in person, over the phone, and online
- Assist patrons with library accounts and technology
- Troubleshoot the Automated Material Handling (AMH) system
- Uphold and practice the principles of intellectual freedom
- Resolve patron incidents, concerns and conflicts ensuring the Code of Conduct is followed or redirect as appropriate
The successful candidate for this position will evaluate and address multiple priorities, adapting to changing needs with a high standard of customer service in a dynamic service environment. The ideal candidate will also possess direct customer service experience, strong communication skills, and be comfortable and confident working directly with diverse communities. Required: Applicants must attach a current resume and cover letter which addresses relevant work experience, education, and training as it relates to this position.
Schedule:
Monday, 9:45am-6:15pm Wednesday, 11:45am-7:45pm Thursday, 9:45am-5:45pm Saturday, 10:45am-6:15pm *All shifts worked at Kingsgate Library
Schedules are subject to change based on business needs.
Vacancy posted 10 hours ago
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