IN-DCS-Social Security Specialist

Social Security Unit Staff Position

Works as professional staff within the Department of Child Services Central Eligibility Unit performing multiple Social Security Unit tasks. It may require interaction with Family Case Managers, supervisors, and Local Office Directors to request and clarify information when making determinations. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

· Submit SSI applications

· Submit CDR applications

· Submit Recon applications

· Data entry on social security forms

· Complete social security accounting reports

· Scan social security mail

· Customer service calls to SSA and DDB to relay basic placement information

· Email template SSI referral requests to FCMs, and forward received referrals to supervisor

· Manage SSI referral follow ups, sending emails for unreceived requests

· Mail school and medical records requests for hearings

· Manage follow-ups for hearings records requests

· Submit SSN email requests to SSA

· Post-refund case research for additional benefit checks received in error

· Respond in writing to SSA address and check notices

· Monthly check audits to look for SSA payment coding errors

· Mail outgoing social security correspondence

· Social security overpayment notice review for accuracy

Skills:

Skill - Required / Desired - Amount - of Experience

High school Diploma - Required

Prior experience in a position with strong data entry skills. - Required - 4 - Years

Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel - Required - 4 - Years

Effective written and verbal communication skills. - Required

Attention to detail and proofreading skills. - Required

Organizational skills with the ability to prioritize tasks effectively and multitask - Required

Previous experience in a position that demanded a high level of confidentiality. - Highly desired

Working knowledge of MaGIK and/or KidTracks - Desired

Knowledge of federal and state regulations related to child services and adoption eligibility. - Desired

Prior experience with accounting and auditing. - Desired

Prior experience with the social security program. - Desired

Prior experience with benefits coordination. - Desired