Regional Office Manager

Regional Office Manager Department: Administration Employment Type: Full Time Location: Columbia - Worley Street Reporting To: Amanda Martin Compensation: $61,818 / year Description Lead and Inspire as a Regional Office Manager Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm. As a Regional Office Manager, you’ll provide leadership and coordination across multiple locations to ensure smooth, efficient, and client-centered operations. You’ll oversee office supervisors and support staff, helping to create consistent procedures, exceptional service, and a culture of collaboration that supports our mission to inspire hope and promote wellness. This is a great opportunity for someone who thrives in a leadership role, enjoys problem-solving, and values building systems and teams that make a lasting impact in community healthcare. Key Responsibilities Lead and develop Office Supervisors and Client Registration Specialists (CRS) across assigned service areas Implement and maintain consistent office procedures and operational practices Oversee training, performance development, and coaching for office staff to ensure high-quality service delivery Monitor data and documentation for accuracy and efficiency, implementing improvements as needed Partner with leadership to resolve operational challenges, client or staff concerns, and facility needs Support regional coordination for office space, parking, signage, furniture, and equipment needs Communicate organizational updates and procedural changes effectively to all assigned staff Ensure adherence to customer service standards and support departmental strategic goals Requirements, Skills, Knowledge and Expertise High School/GED required Bachelor’s degree preferred Qualifications Previous supervisory experience in a professional office setting preferred At least 3 years of customer service experience required Knowledge of Microsoft Office Suite preferred You’ll Be a Great Fit for This Role if You: Excel at leading diverse teams with empathy, accountability, and clear communication Enjoy building efficient systems that make day-to-day operations run smoothly Are detail-oriented and thrive in a role that balances strategy with hands-on leadership Approach challenges with a problem-solving mindset and collaborative spirit Take pride in creating an environment where staff and clients feel supported and valued #J-18808-Ljbffr Compass Health Network