Crew Team Member

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. Responsibilities • Communicate appropriately with team members, treating others fairly and with respect. • Communicate any concern relative to completing any job assignment to the store manager. • Respond positively to feedback and direction given. • Hold themselves accountable for their responsibilities on their shift. • Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction • Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience. • Respond to specific guest needs and resolve problems with a sense of urgency. • Adhere to Brand standards and systems, delivering quality food and beverage to each guest. • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. • Complete all required training and support the training of other team members. • Effectively execute restaurant standards and marketing initiatives. • Prepare all products following appropriate recipes and procedures. • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. • Comply with all restaurant, Brand, and franchisee policies. Qualifications Skills • Must be able to fluently speak/read English • Capable of counting money and making change • Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies • Guest Focus – anticipate and understand guests’ needs and exceed their expectations. • Passion for Results – set compelling targets and deliver on commitments. We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr