Front of House Manager

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks

Position Summary
We're hiring an experienced, hospitality-driven Front of House Manager to join our service team as we open Deepwell — the newest full-service restaurant from the Kindred Hospitality group. This role is suited to a leader who takes pride in building a strong service culture, developing a team, and delivering a consistently exceptional guest experience. We’re searching for a lively, energetic person with a heart for hospitality and a passion for food, wine, & spirits. Someone who enjoys working with a team to improve leadership and has a great sense of integrity.

About Us
Deepwell is an upscale casual restaurant and part of a growing local restaurant group, with several other restaurants in the area owned by Joe & Katy Kindred. Our culinary team has earned numerous James Beard Foundation nominations along with other national and local accolades. We're known for seasonally-driven menus, craft beer and cocktail programs, and a stellar wine list — and we're looking for team members who bring the same level of care to the guest experience that our kitchen brings to the plate.

Responsibilities

• Oversee daily front-of-house operations, ensuring high standards of hospitality and service
• Hire, train, schedule, and develop servers, bartenders, hosts, and support staff
• Manage reservations, seating flow, and service pacing during high-volume shifts
• Lead pre-shift meetings to communicate menu changes, specials, and service expectations
• Address guest concerns and special requests promptly and professionally
• Monitor labor costs, scheduling, and staffing levels to align with service needs
• Partner closely with kitchen leadership to ensure seamless communication between front- and back-of-house
• Uphold and enforce health, safety, and responsible alcohol service standards
• Support hiring, performance management, and team culture initiatives

Qualifications

• Previous experience as a Front of House Manager, Assistant General Manager, or similar leadership role required; upscale or fine dining experience strongly preferred
• Strong leadership, organizational, and conflict-resolution skills
• Working knowledge of wine, craft beer, and cocktail programs
• Experience with POS systems, scheduling software, and labor management
• Excellent communication skills and composure under pressure
• Ability to stand and walk for extended periods
• Flexibility to work night shifts, weekends, and holidays as needed
• Must meet minimum age requirements for overseeing alcohol service per NC state law

Compensation & Benefits

• Pay: Competitive, based on experience. Starting at $60,000 per year.
• 401(k) with company match
• Health, dental, and vision insurance (full-time)
• Employee Discounts
• Opportunity for growth within a multi-location restaurant group

Job Type: Full-time, 50 Hours a Week
Schedule: Night shift
Shift: 10-hour shift
Restaurant Type: Upscale casual