Producer - REMOTE

Position Overview The Producer is accountable for the successful planning, management, and execution of production events. The Producer implements processes and SOPs that drive consistency in event execution, while identifying, resolving, escalating operational problems, and optimizing the deployment of production resources. The Producer partners with senior production staff to execute elements of complex shows. This position serves as the primary point of contact for customers once the handoff from a seller has been completed. The Producer reports to the Associate Director, Event Production. NOTE: This role will be a remote/hybrid position where the successful applicant may live anywhere in the U.S., but preferably near a major airport due to travel requirements. Key Job Responsibilities Organizational Leadership Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline. Responsible for the creation, analysis, and execution of project budgets and plans, partnering with discipline leads to mitigate risks and sub‑rental spend. Ensure all work is delivered within target contribution margins. Properly reconcile events, delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross‑checked, and reconciled across the entire project. Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention. Comply with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards. Support, sponsor, and execute all company initiatives. Communicate goals and objectives to Event Execution team members clearly and frequently. Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook. Production Management Manage events with a scope that qualifies for production services. Lead a team, assign responsibilities, set expectations, and execute the event. Maintain a global perspective of the account to ensure ongoing client satisfaction and continuity across all events. Serve as a strategic partner for the customer to realize their vision from concept to execution. Complete a post‑show event report to communicate account intelligence with the show team on a per‑event basis. Partner with the Creative team to bring forth the most innovative and experiential solutions for clients. Address client needs by organizing client meetings, creating, and maintaining detailed show documentation, and responding to client concerns and questions in a timely fashion. Execute project planning of events utilizing Encore’s project management software. Properly plan resources and logistics across all assigned production work. Familiarize with all new and existing Encore equipment and services. Partner with the market sales team by directly providing scoping and pricing for production projects. Job Qualifications Bachelor’s Degree or equivalent experience. 5+ years of Production or Show Experience required. Excellent communication skills, including written, oral, and presentation. Ability to listen carefully, respond intelligently, and follow up appropriately and consistently. Position requires computer knowledge. Self‑motivated, self‑starter, sense of urgency, personable and team oriented. Detail and service oriented with strong organizational skills. Ability to consistently meet deadlines. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self‑Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates Work Environment Hotel: Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary from moderately quiet to noisy volumes. Team members use high‑end audio‑visual equipment and electrical components and are exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times include irregular hours and on‑call status (days, evenings, weekends, holidays). Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office: Work is performed primarily in an office environment. Working times may include irregular hours and on‑call status (days, evenings, weekends, holidays). Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Travel Up to 75% Travel May Be Required. Salary Pay Range $67,438.00 – $100,000.00 This compensation is determined based on the qualifications outlined for the specified location. Final compensation considers location, travel, relevant work experience, or particular skills and expertise. Some positions may be eligible for other compensation such as overtime, bonuses, or incentives. #J-18808-Ljbffr Encore