Housekeeper

Housekeeper Position at The Highlands at Harbor Springs

The Highlands at Harbor Springs is a premier four-season resort nestled in the heart of northern Michigan, part of the Boyne Resorts family. We are committed to delivering exceptional guest experiences in a beautiful, welcoming environment — and that starts with our housekeeping team. As a Housekeeper at The Highlands, you play a vital role in creating a clean, comfortable, and inviting space for every guest. You will be responsible for maintaining the cleanliness and presentation of guest rooms, common areas, and resort facilities to our high standards of quality.

Team Member Perks:

Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family.

Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts.

Dining Discounts – Receive 25% off at Boyne restaurants.

Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.

Free Water Park Passes – Access to Avalanche Bay Water Park.

Lodging Discounts – Special rates for friends and family.

Tuition Reimbursement – Support for continuing education.

Housing Availability – First-come, first-served team member housing.

Health Insurance – Available for Full-Time Year-Round Team Members.

AllyHealth – Access to health services for all employees.

Our Core Values: LEADS by Serving

At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.

Long-Term Thinking

Excellence in Execution

Attitude is Everything

Develop Create People

Serve our team members first so they can, in turn, serve our guests and community

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

• Obtain the list of vacant rooms which need to be cleaned immediately and a list of prospective check-outs to prepare work assignments.
• Examine rooms, halls, and lobbies, and report any maintenance concerns to the supervisor.
• Change and replenish linens and amenities in the room, distribute soiled articles and linens.
• Disinfect and sterilize kitchenette and bathroom areas.
• Sweep, vacuum, and polish floor areas.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Dust furniture and equipment.
• Wash walls, ceiling, woodwork, windows, door panels, and sills.
• Take inventory to ensure adequate supplies. Restock carts and storage closets.
• Complete any special tasks assigned by management.
• Respond to Guest requests for additional supplies or information.
• Keep supervisor promptly and fully informed of all problems or unusual matters of significance.
• Maintain a clean, well-organized work area.
• Assist other room attendants when necessary in any area of the resort.
• Communicate with management which rooms have been cleaned.

Qualifications

• Must be able to lift up to 50 lbs.
• Must be able to work on feet for long periods
• Must be 16 years of age or older
• Must have a valid driver's license – Vacation Homes only

*Single Bed, no pets. If interested, inquire during job interview