HVAC Service Technician - TN

Job Description

Job Description

Overview

Coolray Heating, Cooling, Plumbing & Electrical is seeking experienced, customer-focused HVAC Service Technicians to join our growing Nashville team. If you're passionate about solving problems, helping homeowners, and building a rewarding career with a company that values your expertise, we'd love to meet you.

As an HVAC Service Technician, you'll diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience. You'll serve as a trusted advisor to homeowners, helping them understand their options and recommending solutions that improve comfort, efficiency, and system reliability.

What's In It For Me:

• Hourly earning potential of $25-$33/hourly PLUS Commission
• Weekly Truck Revenue Bonus Program3% Commission on Equipment Turnover
• Accrued PTO and 8 Paid Holidays
• 401k with company match up to 30% of your contribution
• Professional development opportunities and continuous on-the-job training
• Company-wide Community Service Opportunities and Community Engagement
• Positive Work Environment
• Stable, year-round work
• Full Suite of Benefits including but not limited to: 
  • Health insurance- 4 plan options, majority of premiums company-paid
  • Dental and vision insurance with minimal cost to employees
  • HSA and FSA plans
  • Company-paid Life Insurance and AD&D Policy
  • Supplemental life insurance plans offered 
  • Company-paid Employee Assistance Program 
  • Short and long term disability insurance
  • Legal Insurance Plans
  • Critical Illness and accident Insurance
  • Pet Insurance Plans
  • Identity Theft Protection Program 

Responsibilities

What Will I Do?

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems
• Perform service and preventative maintenance on furnaces, air conditioners, heat pumps, and related equipment
• Conduct comprehensive system evaluations and accurately identify equipment issues
• Present repair options and recommendations clearly and professionally to homeowners
• Educate customers on system performance, maintenance needs, and energy-efficiency opportunities
• Identify opportunities for equipment replacement or system upgrades when appropriate
• Build strong customer relationships through exceptional service and communication
• Accurately document service findings, completed work, and recommendations
• Maintain compliance with company policies, safety standards, and industry regulations
• Ensure all work is completed with the highest level of quality and professionalism

Qualifications

Do I have What it Takes?

• Previous residential HVAC service and troubleshooting experience
• Strong diagnostic and repair skills across a variety of HVAC systems
• Excellent customer service and communication abilities
• Strong mechanical aptitude and problem-solving skills
• Ability to work independently and manage a daily service schedule
• Results-driven mindset with a commitment to delivering outstanding customer experiences
• Strong attention to detail and quality workmanship
• Ability to effectively explain technical information to homeowners
• Valid driver's license with an acceptable driving record

If you're looking for a company that recognizes your hard work, rewards performance, and provides opportunities for long-term career growth, Coolray Nashville is the place for you. 

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally

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