Community Association Manager (Portfolio)

Position Overview: Leland Management is seeking a Portfolio Community Association Manager located in Orlando, Florida. The position is full time, offers a competitive salary and comprehensive benefits. Position Responsibilities Organize time effectively in a dynamic work environment and successfully balance the competing demands of multiple projects in a self‑sufficient manner. Adhere to the highest standards of performance and model them to the staff. Complete projects by motivating, supervising, and directing a team of associates. Foster a professional relationship with residents and the Board of Directors and other business groups such as contractors, technicians, and vendors. Display an exceptional ability to analyze and deal with a variety of situations that could otherwise become potential problems. Analyze advantages and disadvantages of various policies and make recommendations to the Board. Handle potentially stressful situations with composed authority. Understand and follow directions given by direct supervisors as well as the Board of Directors. Review financial reports and develop complete and accurate financial budgets. Possess knowledge of assets, cash balances, availability of funds for projects, and cash‑flow management for capital improvements. Maintain and implement current knowledge of state regulatory agency statutes and the community’s documents, policies, and procedures. Ensure property improvement and maintenance of common areas. Prepare for and conduct association meetings. Process violations, work orders, and architectural control applications. Maintain a positive and confident demeanor with changing environments and growing communities. Knowledge, Skills & Ability Strong working knowledge of customer service principles and practices. Experience with site inspections and conducting meetings is preferred. Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Strong interpersonal, leadership, and customer service skills. Proficient and working knowledge of Microsoft Office Applications (Word, Excel, Outlook, SharePoint). Experience in Association Software such as Caliber is favorable. Minimum Experience Strong managerial background with one to three years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate. Involvement in overseeing property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable. Qualification(s) MUST be a Florida Licensed Community Association Manager. Benefits Managers receive ongoing training and support, including top‑quality personnel to assist and emphasize timely follow‑through and communication, CAM longevity, and support staff including HR, Accounting, Resident Support, IT, Web Team and annual 3‑Day Corporate Training. Salary plus 401(k) with employer match, mileage reimbursement, monthly cell phone allowance, health, dental, vision and supplemental insurance, generous paid time off, company‑paid holidays, supportive & flexible work environment, industry‑leading software (Caliber) and laptop. Special Requirements Physical Demands: This position requires a substantial amount of sitting and working at a computer station, as well as driving to complete inspections and attending meetings. Work Environment: Must be flexible and available to work occasional weekends and evenings. #J-18808-Ljbffr