Project Coordinator

Join Our Mission To Change Lives At Maryland New Directions (MND), we’re not just helping people find jobs; we’re helping them transform their futures. For over 50 years, our award-winning nonprofit has provided no-cost employment coaching and career training to Baltimore residents, ages 18 to 60, who are motivated to work but face obstacles to employment. We serve more than 300 individuals each year, equipping them with the tools, confidence, and support they need to build sustainable careers. Whether you're working directly with clients or behind the scenes to keep programs running smoothly, every role at MND contributes to lasting impact in our community. About The Role The Project Coordinator is responsible for helping keep our programs, reports, and processes running smoothly. In this role, you’ll support a variety of operational and office projects, helping to organize documents, track timelines and expenses, and ensure strong follow-through. You’ll work closely with our leadership team, vendors, and community stakeholders to ensure projects stay on track and meet deadlines. This is a great opportunity for someone who enjoys structure, organization, and having a hand in many moving parts. If you thrive in a mission-driven environment and are eager to grow your administrative and project coordination skills, we’d love to meet you! Duties And Responsibilities Administrative Coordination: Provide high-level administrative support to the leadership team, including complex scheduling, correspondence, and file organization. Project Management: Coordinate project planning, timeline development, and milestone tracking across various organizational initiatives. Vendor & Invoice Management: Act as the liaison for office vendors and IT service providers; assist with invoice payments, monthly expense reports, and escalating advanced technical issues when necessary. Facilities & Inventory Control: Maintain physical inventory and manage the digital office supply tracking system to ensure seamless daily operations. Digital Media: Support MND's social media outlets regularly, ensuring information is accurate, current, and visually consistent. Personnel Leadership: Supervise, train, and mentor designated staff, including the Office Assistant. Confidentiality & Compliance: Handle sensitive organizational and participant information with strict discretion and maintain a high level of confidentiality. General Support: Perform other project-based and administrative duties as assigned by leadership. Key Result Areas (Performance Metrics) Achieve 100% completion of project milestones and deadlines on or before schedule through proactive planning, organization, and systematic follow-up. Maintain 100% organized, accurate, and readily accessible project records and files, ensuring precise digital version control. Respond to all internal and external stakeholder inquiries within one business day, maintaining professional communication and high satisfaction. Manage office supplies, tech equipment, and vendor accounts with zero gaps in service, ensuring timely ordering and accurate invoice processing. Provide seamless administrative preparation for leadership, ensuring meeting materials, calendars, and action items are completed accurately and on time. Qualifications College degree preferred (equivalent blended experience in business administration, operations, or information technology will be considered). Exceptional organizational skills, acute attention to detail, and proven time management capabilities. Prior experience in project coordination, office administration, or customer service required; hands-on experience in basic desktop support is highly preferred. Technical & Troubleshooting Proficiency: High proficiency in Google Workspace and Microsoft Office Suite (especially Excel). Ability to manage multiple tasks simultaneously, prioritize effectively under pressure, and maintain a calm, helpful demeanor when resolving tech issues for colleagues. A proactive, solution-oriented professional with a collaborative attitude, excellent verbal and written communication skills, and relentless follow-up practices. Equal Opportunity Employer Maryland New Directions is an equal opportunity employer and values diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities. The company reserves the right to modify job duties or descriptions at any time, with or without notice. #J-18808-Ljbffr Maryland Nonprofits