Branch Manager

Branch ManagerImplements corporate policies and procedures to deliver profitable services in the retail market served. Responsible for the administration and management of activities for assigned branch to meet the strategic and financial goals of the Bank.Essential FunctionsExercises executive and administrative control over all sales, servicing and operational functions of a branch office, including implementation of policy and explanation of Bank programs, policies, procedures and objectivesEstablishes goals for branch marketing, operations and sales efforts. Evaluates the effectiveness of branch activity statistics and related reportsMaintains prescribed security controls to protect the facility; monitors access; opens/closes branch and vault; and remains on 24 hour call in the event of a security breachProvides advice, guidance, and back-up support to subordinate personnelAssures compliance with bank standards, audit recommendations and relates local, state and federal regulations. Completes required compliance training. Ensures branch compliance in the areas of security, audit, compliance, and operations as evidenced by the completion of the quarterly branch checklist.Coaches and develops staff to actively sell, refer, deliver and promote the bank’s products and servicesMaintains a thorough knowledge of all the bank’s products and services and a working knowledge of competitive products and servicesContacts present customers to retain and expand existing banking relationships. Counsels customers on financial and related matters and handles difficult customersRepresents the company at various civic and community functions to further enhance the bank’s image and develop additional businessOversees and recommends training and development of branch personnel; facilitates staff meetings to communicate branch objectives, goals, and policies; and coaches individual employees as neededExercises usual authority of a manager concerning staffing, performance appraisal, promotions, salary recommendations, and terminationsAdheres to all regulatory compliance policies and proceduresPosition StandardsAchieves cross sell ratios for new customers and existing customersAchieves referral goals, high value client sales call goals and deposit dollar goalsMaintains 90% collection of bank feesThe banker will be expected to achieve the targeted annual volume of retail loan productionPosition Requirements4-6 years of banking or sales experienceBachelor’s degree preferredGeneral knowledge of the financial service’s industry products/servicesMust be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate’s financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements.Work is generally performed indoors in environmentally controlled conditionsTypically, the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the workReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsCritical Skills / ExpertiseExcellent customer service and sales skillsExcellent oral communication skillsExcellent knowledge of the Bank’s operations, policies and proceduresGeneral knowledge of the competitive environmentGeneral knowledge of systems and operations proceduresGeneral keyboard and desktop computer application skills