Epic Willow Pharmacy Applications Consultant

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a global professional services company. Key Responsibilities Act as a subject matter expert (SME) for inpatient and retail pharmacy workflows and configurations. Support the teams working on other, non-Epic pharmacy applications, including Omnicell, pharmacy carousel systems, and printing devices. Support monthly the FDB Load process. Support incoming e-Prescribing workflows, including Surescripts support. Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. Maintain system documentation, including workflows, build specifications, and testing protocols. Monitor and support accurate ServiceNow/ITIL documentation for all pharmacy-related Incidents and Catalog Tasks. Collaborate with non-pharmacy teams inside the organization to transition work or complete cross-functional tasks as needed. Take on-call rotations for critical incidents, including some weekend on-call rotations. Ensure compliance with HIPAA, data governance, and organizational security policies. Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. Basic Qualifications A minimum of 3 years of experience as an Epic Willow Analyst or Team Lead Willow Inpatient and Willow Ambulatory Epic certifications High School or GED Preferred Qualifications Bachelor's Degree California $75 to $85 Cleveland $75 to $85 Colorado $75 to $85 District of Columbia $75 to $85 Illinois $75 to $85 Maryland $75 to $85 Massachusetts $75 to $85 Minnesota $75 to $85 New York $75 to $85 New Jersey $75 to $85 Washington $75 to $85 Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Accenture is an EEO and affirmative action employer of veterans and individuals with disabilities. Applicants for employment in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Furthermore, at Accenture a criminal conviction history is not an absolute bar to employment. #J-18808-Ljbffr