Commercial Insurance Customer Service Representative

Benefits Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Job Summary We are looking for a detail-oriented professional to join our commercial insurance team. You will work with clients, producers, and carriers, managing the end-to-end processing of commercial policies while delivering exceptional service to our business partners. Key Responsibilities Service & Relationship Management: Act as a point of contact for business clients regarding coverage inquiries, billing issues, and policy updates. Certificate & Documentation Processing: Issue Certificates of Insurance (COIs), Evidence of Property, auto ID cards, and binders with high accuracy and speed. Renewal & Marketing Support: Prepare renewal applications and summaries of insurance; request loss runs and renewal quotations from carriers. Policy Auditing: Review policy audits for accuracy and facilitate corrections between the client and carrier to ensure proper billing. Endorsement Management: Process complex endorsement requests, including adding/removing equipment, vehicles, or additional insureds. Data Integrity: Maintain precise records of all client interactions and transactions in the our agency management system. Qualifications & Skills Licensing: Must obtain P/C license within 90 days of hiring. Software Proficiency: Ability to navigate agency management systems. Core Competencies: Extreme attention to detail, ability to handle high-stakes business accounts, and strong multitasking skills in a fast-paced environment. #J-18808-Ljbffr Kamer Agency - Farm Bureau