Program Manager 2, Designer Operations

Job Description NOTE: This position is offered as a hybrid role in the Seattle, WA area. You must be willing to work onsite at the Nordstrom Seattle office a minimum of 4 days/week in order to be considered for this position. The Program Manager 2, Designer Operations supports the Nordstrom Made's design organization through its operational evolution. This role sustains the foundational structure, leads cross-functional teams through operational transformation and execution excellence, and advocates for the team as the organization continues to evolve. The ideal partner is creative, collaborative, and a problem solver who is always working to improve the status quo so we can bring beautiful product to our customers. A day in the life... Manage operational transformation and execution excellence as part of Nordstrom Made's key strategic initiatives, working directly with the VP of Design. Use design and development knowledge to drive decisions on foundational process improvements and help leadership understand calendar and process efficiencies by functional area. Identify opportunities across the Design functions for greater efficiency, documented processes, and better design execution. Find creative solutions to business problems while staying within the bounds of a well-managed project. Collaborate and communicate effectively with Design leadership and team members at every level to optimize system and process utilization. Embrace a fast-paced environment and partner with key stakeholders to present complex problems clearly and effectively to leadership. Manage ambiguity by creating structure, process, and prioritization across multiple projects. Facilitate team progress toward solutions and effective business decisions, and independently identify issues and changes, propose solutions to leadership, and know when more information is needed. You own this if you have... 5+ years of experience in apparel product design 3+ years of experience in successful project delivery 3+ years of experience in project/program management and/or process evolution preferred 1+ year of experience with FlexPLM, preferred A Bachelor's degree in a related field or equivalent work experience A track record of driving results, even under tough circumstances, and of building trust through honesty, integrity, and authenticity A customer-focused mindset, the courage to address tough organizational issues and deliver difficult messages directly, and a commitment to ongoing self-development The ability to organize and communicate complex information clearly and simply to drive action, and to adapt proactively to changing demands Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual We've got you covered... Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ( Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's ( for relevant information and guidelines. Nordstrom keeps job postings open for at least one day after the posting date.