Senior Program Manager, NA Capacity Planning

NA Capacity Planning is looking for a highly proficient and motivated Senior Program Manager to be part of the Business Requirements Specification (BRS) team driving 200 inputs collection across 30 BRSs while working across 8 cross-functional teams program manage the teams Kingpin goal management process and the Capacity teams operational plans (OP1/OP2) document development process.

The Senior Program Manager will play a pivotal role in establishing list and driving strategic reviews such as OP1 OP2 Quarterly and Monthly Business Reviews with senior leaders. The Senior Program Manager will establish the right framework for program management to identify the critical path drive accountability and identify this role they will also work with business stakeholders and internal team members to ensure timelines are met risks to delivery identified and resolved.

In this role the Senior Program Manager will be detail-oriented strive for excellence and will leverage core program management and business analytics skills alongside experience in communication to drive high impact programs for the business.

A successful candidate for this possesses good business judgment a high degree of customer-obsession has a track record of delivering results is strong on collaboration and is data driven.

Key job responsibilities
- Create transparency and accountability in various phases of building launch and retrofit design as well as partner management
- Manage delivery schedules and emergent tasks while mitigating risks managing tradeoffs and eliminating blockers
- Participate/collaborate in strategic planning meetings surfacing and mitigating risks driving strategic planning documentation and identifying opportunity to create efficiencies
- Set and embody the strong team culture and standards consistent with Amazons leadership principles

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 115600.00 - 160000.00 USD annually

Required Experience:

Senior IC

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