Desktop Support
AceStack LLC
Job Title: Desktop Support
Location - Carlsbad, CA
FTE Only
Job Description
Must Have Technical/Functional Skills
Ø Team leadership experience, handling L1/L2 desktop support engineers.
Ø Ability to prioritize & manage EUC operations across multiple locations/users.
Ø Stakeholder management with business, IT leadership, vendors, and OEM partners.
Ø Process ownership for incident, request, and problem management within EUC.
Ø Experience driving service improvements, automation initiatives, and RCA preparation.
Ø Ability to handle escalations, perform SLA management, and drive customer satisfaction.
Ø Documentation & reporting skills: SOPs, dashboards, weekly/monthly performance reports.
Ø Strong expertise in End User Computing (EUC) technologies including Windows 10/11, MacOS, and standard desktop/laptop hardware.
Ø MacBook support for VIPs and non-VIP users
Ø Advanced troubleshooting skills across desktop, laptop, thin clients, VDI, mobility devices, and peripheral equipment.
Ø Hands on experience with ITSM tools (ServiceNow, Remedy, or similar) for incident, service request, CMDB
Ø Proficiency in Active Directory (AD): User administration
Ø Experience with O365/M365 suite, including Outlook, Teams, OneDrive, SharePoint support.
Ø Strong knowledge of SCCM/Intune (Microsoft Endpoint Configuration Manager):
Ø Image deployment
Ø Patch management
Ø Network basics: TCP/IP, DNS, DHCP, VPN troubleshooting.
Location - Carlsbad, CA
FTE Only
Job Description
Must Have Technical/Functional Skills
Ø Team leadership experience, handling L1/L2 desktop support engineers.
Ø Ability to prioritize & manage EUC operations across multiple locations/users.
Ø Stakeholder management with business, IT leadership, vendors, and OEM partners.
Ø Process ownership for incident, request, and problem management within EUC.
Ø Experience driving service improvements, automation initiatives, and RCA preparation.
Ø Ability to handle escalations, perform SLA management, and drive customer satisfaction.
Ø Documentation & reporting skills: SOPs, dashboards, weekly/monthly performance reports.
Ø Strong expertise in End User Computing (EUC) technologies including Windows 10/11, MacOS, and standard desktop/laptop hardware.
Ø MacBook support for VIPs and non-VIP users
Ø Advanced troubleshooting skills across desktop, laptop, thin clients, VDI, mobility devices, and peripheral equipment.
Ø Hands on experience with ITSM tools (ServiceNow, Remedy, or similar) for incident, service request, CMDB
Ø Proficiency in Active Directory (AD): User administration
Ø Experience with O365/M365 suite, including Outlook, Teams, OneDrive, SharePoint support.
Ø Strong knowledge of SCCM/Intune (Microsoft Endpoint Configuration Manager):
Ø Image deployment
Ø Patch management
Ø Network basics: TCP/IP, DNS, DHCP, VPN troubleshooting.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Desktop Support in Carlsbad, CA vacancy
$36 - $42 per hour
A Senior Desktop Support Technician is a pivotal role in ensuring the smooth operation and stability of an organization's IT systems. They manage and resolve complex technical issues related to desktop systems, software applications, and network connectivity. This role...SuggestedHourly payFull timeWork at officeLocal areaVisa sponsorshipWork visaWeekend work$20 - $22 per hour
...Sumitomo Electric USA Holdings, Inc. is seeking a full-time IT Technician in San Marcos, CA. The role involves supporting IT-related tasks and resolving hardware/software issues for end users. Candidates must have a BS in Computer Science or a related field and demonstrate...SuggestedHourly payFull timeSumitomo Electric USA Holdings, Inc.
San Marcos, CA2 days ago$119k - $145k
...global locations. This role ensures consistent, high-quality IT support services for both on-site and remote users by standardizing... ...Serves as a proactive advocate for technology adoption at the desktop support level—evaluating business processes for automation or enhancement...SuggestedWork experience placementLocal areaRemote workWorldwideShift workHunter Industries
San Marcos, CA1 day ago- ...Job Description Job Description Job Title: Desktop Support Technician (L2) Location: Solana Beach/Navy Ridge, CA Summary: We are looking to hire a skilled L2 Desktop Support Technician to assist our clients with computer hardware issues. You will be required...SuggestedWork at officeMonday to Friday
$28 per hour
Kforce has a client in San Marcos, TX that is seeking a Senior IT Support Technician. This is a hybrid opportunity supporting an... ...documentation and knowledge base articles * 3+ years of IT support, desktop support, or systems administration experience * Experience managing...SuggestedContract workImmediate start- HM Electronics Inc. is seeking a Technical Support Representative I for a fully remote position. You will provide inbound technical support via phone, chat, and email, covering installation, troubleshooting, and customer relations on a 40-hour work week. Shifts run Monday...Remote jobMonday to FridayShift workWeekend work
$19 - $21 per hour
HM Electronics is looking for a Technical Support Representative to provide exceptional customer service remotely. The ideal candidate will answer incoming calls, troubleshoot, and provide support to customers and installers. This full-time position requires prior customer...Remote jobHourly payFull timeFlexible hours$19 - $21 per hour
...Technical Support Representative I (Remote), 12-Week Temp HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people...Remote jobTemporary workRelocation packageMonday to FridayFlexible hoursShift workAfternoon shift$27 - $30 per hour
Our Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication...Hourly payFull timePart timeSeasonal workRemote work- The Application Support SharePoint Specialist will be responsible for implementation, maintenance, and support for enterprise-wide applications, such as: SharePoint Online, Point of Sales, Safety Systems, Health Care Systems, and Financial Services Systems. Principle Duties...
- Business Analyst/Product Owner Carlsbad, CA Long Term Onsite Role Summary • 3+ years of experience in product management or product development • 2+ years of experience working in related industry • Experienced in shipping SaaS or Mobile Apps • Adept at articulating...Flexible hours
Software Technology Inc
Carlsbad, CA3 days ago $109.71k - $132.1k
...systems (IFS8, HighJump, etc. Oracle based) to IFS Cloud structures Extract, cleanse, and transform data using scripts and data tools Support testing cycles by providing accurate and timely data sets Execute data loads into IFS Cloud using approved tools and processes...Full timeShift workDay shiftMagnaFlow
Oceanside, CA4 days ago$25 - $40 per hour
Work Your Magic with us! Start your next chapter and join EMD Electronics. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives...Shift workNight shiftDay shiftEMD Electronics
Carlsbad, CA4 days ago- ...statistical tracking. Provide information via telephone and in-person responding to inquiries. Interface with the Command's family support organizations. Maintain competency folders and coordinate attendance and agendas for Case Review Committees. Prepare open...For contractorsFor subcontractorWorldwide
Loyal Source
Oceanside, CA1 day ago - Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound...Flexible hours
Dreambound
Oceanside, CA1 day ago - ...Skill Development: Gain expertise in using testing equipment, tools, and techniques critical to fiber optic technology. Mentorship & Support: Work closely with experienced technicians and supervisors to develop industry-specific skills. Career Growth Opportunities:...Full timeApprenticeshipLocal areaWeekend workWeekday work
Next Level Networks, Inc.
Oceanside, CA1 day ago - A telecommunications company is offering a Fiber Technician Apprenticeship Program in Oceanside, CA. This program provides aspiring professionals with hands-on training in the installation and maintenance of fiber optic systems. Candidates should have a mechanical aptitude...Apprenticeship
Next Level Networks, Inc.
Oceanside, CA20 hours ago $20 - $22 per hour
..., comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members...RelocationAll shiftsShift workDay shiftOakmont Senior Living
Carlsbad, CA4 days ago$20 - $23 per hour
...fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Discover...Full timePart timeReliefLocal areaFlexible hoursLa Marea Senior Living
Carlsbad, CA4 days ago$18.5 per hour
...Community Engagement: Additional paid hours to volunteer within your community Employee Assistance & Wellness Programs: Support for both professional and personal well-being Inclusion and Diversity Committee dedicated to ongoing efforts to foster a diverse...Hourly payPart timeLocal areaImmediate startWeekend workCanine Companions for Independence
Oceanside, CA20 hours ago$39.73 per hour
...Job Summary The Supply Technician will support our government customer by managing supply, warehouse, and inventory operations in a VA hospital setting. This position maintains inventory accuracy, supports logistics operations, and delivers high‑quality customer service...Hourly payContract workWork at officeAMERICAN MANAGEMENT GROUP
Oceanside, CA1 day ago$75.1k
...investigation findings and regulatory decision models. Participate in the development and modification of regulatory decision models to support product advancements and therapies while maintaining compliance with domestic and international regulations. Author Medical Device...Work at office- Lawn Care Technician Lawn Doctor is looking for individuals dedicated to providing high-quality, customer-focused lawn care services to join our team as Lawn Care Technicians. Our Lawn Care Technicians are customer-facing brand ambassadors. They treat lawns with top...Full timeWork experience placementLocal areaImmediate startWeekday work
Lawn Doctor
Oceanside, CA3 days ago - ...and/or requests for care promptly, and provides or obtains assistance with care as necessary Always upholds Residents Rights Supports and upholds all company policies and care philosophy Observes residents for changes in physical, emotional, mental, or...Hourly payFull timePart timeShift work
Seville Services LLC
Oceanside, CA2 days ago - ...conditions or behaviors · Follow proper procedures when working with pressurized vessels, CO2, chemicals, and confined spaces · Support safe operation of all cellar equipment Key Performance Metrics · Fermentation cycle time · Final gravity accuracy · Yield...Immediate start
BELCHING BEAVER BREWERY INC
Oceanside, CA4 days ago $25 - $40 per hour
Operations Technician 1 – Night Shift Work Your Magic with us! Start your next chapter and join EMD Electronics. Ready to explore, break barriers, and discover more? We know you've got big plans – so do we! Our colleagues across the globe love innovating with science...Shift workNight shiftDay shiftEMD Millipore
Carlsbad, CA20 hours ago- ...information in meetings and to upper Management · May serve a team member on projects/programs. · May provide guidance and training to support staff and new analysts. · May visit customer sites to meet with staff to discuss complaint issues. · May take lead on specific...Local area
- ...Cst Technician A CST technician inspects, assesses, categorizes, and services military and support equipment utilizing paper and/or electronic checklists. In addition, CST technicians are required to perform surface preparation and touch-up painting, apply corrosion...
Vision Point Systems
Oceanside, CA1 day ago $20 - $26 per hour
A leading restaurant group in California is seeking a Sanitation A employee to ensure a pleasant environment by keeping the store and surrounding areas clean. Responsibilities include sweeping, mopping, cleaning bathrooms, and maintaining order in the stock room. Candidates...Hourly payWKS Restaurant Group
Oceanside, CA1 day ago- ...positions do not have supervisory responsibility. Employees will support projects in conjunction with other GMP Manufacturing personnel... ...Bulk Drug Formulation and dilution Sterile Fill / Finish Working knowledge of desktop computers and technical equipment...Work experience placement
Careers Integrated Resources Inc
Carlsbad, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support. Be the first to apply!
Related searches