Developer Support Engineer
Polygon
Join to apply for the Developer Support Engineer role at Polygon.io About The Role We are seeking a Developer Advocate to play a vital role in supporting and enabling our developer ecosystem. You will be the bridge between developers and our product and engineering teams, providing deep technical expertise, proactive problem‑solving, and a commitment to exceptional service. Successful candidates will be self‑motivated and inspired to contribute in a fast‑paced, innovative startup environment where change is constant. Responsibilities Assist developers in integrating Massive.com’s APIs and SDKs, offering guidance and troubleshooting support. Diagnose and address technical issues related to development, deployment, and functionality. Help maintain documentation and knowledge bases to facilitate self‑service support. Proactively identify and address potential issues to minimize disruptions for developers. Provide feedback to enhance development tools and resources. Collaborate with engineering teams to address recurring issues and implement effective solutions. Communicate technical concepts clearly, especially to non‑technical individuals. Take ownership of projects and tasks, demonstrating initiative and accountability. Skills & Qualifications 3+ years of experience in developer support, software development, or a related field. Familiarity with REST APIs and client‑side implementations. Proficiency in programming languages used for building and consuming REST APIs (e.g., Python, Java, Node.js). Understanding of methods, request/response structures, and authentication mechanisms. Experience with debugging tools for troubleshooting API issues. Ability to thrive in a fast‑paced, collaborative environment. Customer‑centric mindset with a focus on exceeding developer expectations. Experience engaging with developer communities and APIs. Knowledge of DevOps principles and practices. Analytical and critical thinking skills. Strong communication skills, both verbal and written. About Massive.com At Massive.com we are on a mission to help developers build the future of fintech. We are committed to democratizing access to the world's financial market data and enabling developers to build the future of fintech. Join us and be part of a team that is revolutionizing the way we interact with money and value. If you are a passionate problem‑solver who thrives in a dynamic and innovative environment, we encourage you to apply! #J-18808-Ljbffr
- ...At Nutrient, we equip developers and innovators with cutting‑edge tools to simplify workflows... ...end users worldwide. You’ll join our Support team, a group trusted by customers to help... ...our products. As a Developer Support Engineer, you’ll provide hands‑on technical guidance...SuggestedWork experience placementRemote workWorldwide
Nutrient
New York, NY2 days ago - ...A dynamic IT company in the United States is seeking a dedicated Help Desk Technician to provide timely and effective technical support to internal users and clients. Responsibilities include diagnosing and resolving technical issues, assisting users with account setups...SuggestedRemote workFlexible hours
PetsApp
New York, NY2 days ago $28 - $30 per hour
...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...SuggestedContract workPhaxis
New York, NY4 days ago- ...fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate...SuggestedPart timeWork at officeRemote work3 days per week
Evade Solutions Inc
New York, NY13 days ago - An established industry player is looking for a talented Edifecs Developer to enhance their support team. In this role, you will leverage your expertise in Edifecs SpecBuilder and Application Manager to streamline healthcare transactions, ensuring compliance with HIPAA...Suggested
- A software development company is seeking a Developer Support Engineer to provide technical guidance, help customers integrate SDKs, and improve documentation. Ideal candidates will possess excellent communication and problem-solving skills. The role requires building...Remote job
- Workday Developer, Compensation (Hybrid Testing & Support) Location: United States (100% Remote) Department: Business Technology Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Standard Business Hours) Position Overview We are seeking a Workday Developer, Compensation...Contract workRemote workMonday to Friday
- ...administration, implementing security/critical patches, remediating vulnerabilities, deploying hardware and software, and providing technical support to Probation staff. Duties also include determining security policies and implementing security measures and solutions to protect...Full timeWork at officeRelocationTrial period
U.S. Courts
Brooklyn, NY4 days ago - ...role: We are seeking a highly specialized HFT System and Network Engineer to join our trading infrastructure team. You will bridge AWS... ...to minimise jitter and improve performance. Network Automation: Develop "Zero-Touch" deployment pipelines using Terraform and Ansible to...Local areaFlexible hours
- ...Overview GLOBAL PACIFIC SUPPORT is on the lookout for a dynamic IT Specialist responsible for managing, maintaining, and supporting the company’s computer systems, networks, and software applications. This role ensures that all technology operations run smoothly, efficiently...Remote work
Genius Agency AI
New York, NY1 day ago - ...Job Summary We are seeking a highly motivated and customer-focused Level 2 Helpdesk Support Specialist to join our Technology Services team. The ideal candidate will have excellent people and communication skills and a strong technical background. This role will be required...Work at officeRemote workWorldwide
Jobskey Search and Selection
New York, NY3 days ago - ...a key pillar of the company's technology operations. You will support day‑to‑day IT operations, assist with infrastructure management... ...that the wider business relies on. Over time, this person will develop the capability to manage IT operations independently and serve...Work at officeRemote workMonday to Friday
ARS Logistics
New York, NY2 days ago $38 - $40 per hour
...Type: Full Time Remaining Positions: 1 Position Overview The IT Support Specialist’s primary responsibility is to provide proximity IT... ...IT teams and vendors. Dedicated support for design and engineering environments, emphasizing AutoCAD, Mastercam, and other CAD/CAM...Hourly payFull timeLocal areaStefanini
New York, NY3 days ago- ...GED required; associate degree or higher preferred. 1-2 years of experience in computer operations, data entry, administrative support, or a similar office/technical support role preferred Duties include, but are not limited to: Performs data entry,...Weekly payContract workWork at officeMonday to FridayFlexible hours
Nexus Staff Inc.
Brooklyn, NY1 day ago $35 per hour
...live without fear and build the future they’ve dreamed of. At The Law Firm of Moumita Rahman, technology plays a critical role in supporting our team, protecting client information, and ensuring we deliver exceptional legal services. We’re looking for a Part-Time IT...Part timeWork at officeThe-Law-Firm-of-Moumita-Rahman
New York, NY3 days ago$67k - $72k
A leading IT service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot technical issues, and provide effective solutions. The ideal candidate should possess excellent PC troubleshooting abilities and...Full time- 6AM City, LLC is seeking a Service Desk Technician to provide onsite IT support for a client in Avon Lake, OH. This role requires 1-5 years of help desk experience, particularly in troubleshooting MS Office and desktop support. The technician will be responsible for addressing...For contractorsFlexible hours
- ...treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. Location: New York, NY Job Type: Full-Time About The Role We are seeking...Full timeTemporary workRemote workFlexible hours
- A federal service provider is seeking experienced Help Desk Staff to provide technical support and resolve customer issues. Ideal candidates have over 5 years of IT support experience and strong problem-solving abilities. Responsibilities include troubleshooting, customer...Remote job
- ...in NYC is seeking a Network Integrity Security Specialist focused on enhancing security measures and systems. This role involves developing operational procedures, executing testing plans, and collaborating with vendors. Candidates should have U.S. Citizenship, a bachelor...
- The University of Georgia is seeking an IT Professional Assistant to deliver Tier 1 technical support to faculty, staff, and students. Responsibilities include troubleshooting technical issues, providing customer service, and maintaining documentation for efficient operations...Full time
- A tech support company in Kentucky seeks a Help Desk Specialist to provide first-tier technical assistance for enterprise IT. The role requires 5 years of experience in help desk operations and proficiency in M365 suite. Applicants should hold a BS/BA in IT or equivalent...
- A technology support service provider is seeking a Help Desk Associate to provide remote technical support for their computer network. The ideal candidate will have experience in workstation support and strong customer service skills. Responsibilities include troubleshooting...Remote jobHourly payFull time
$120k - $150k
...for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure... ...policies. Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems...Full timeFor contractorsWork at officeLocal areaRemote workRelocationVisa sponsorshipWork visaTalent Solution Partners
New York, NY5 days ago- ...across sports, entertainment, fashion and culture. Position Summary The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Technician plays a key role in delivering high-quality technical support to all...Work at officeLocal areaRemote workFlexible hours
World Wrestling Entertainment
New York, NY13 hours ago $50k - $68k
...We are currently seeking a Technical Support Engineer I to join our Technical Support team and play a pivotal role in the next phase of our... ...and confidence.You’llcollaborate closely with internal teams, develop a deep understanding of our product, and help uphold our...Full timeRemote workWeekend workLinkLive
New York, NY2 days ago- ...resolution of complex technical issues. Develop a deep technical understanding of the Blacksmith... ...technical issues and work with the engineering team to resolve them. Develop tools,... ...Build out the foundations for Technical Support Engineering best practice, with a view to...
Blacksmith
New York, NY3 days ago $65k - $85k
...Job Overview The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location On site 4 days a week in office at our NYC or London office. Reports to Senior IT/AV...Full timeWork at officeVisa sponsorshipWork visaCOMPASS Pathways
Jersey City, NJ3 days ago$185k
...Role Description Napster is hiring a Technical Support Engineering Lead to build and lead the technical support function for our developer‑facing API platform and enterprise customers. This is a hands‑on leadership role for someone who can troubleshoot complex technical...Flexible hoursLaunch TN
New York, NY1 day ago$100k - $140k
...time TL;DR Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly...Full timeWork at officeKombo Technologies GmbH
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Developer Support Engineer. Be the first to apply!
- lead support engineer New York, NY
- system support engineer New York, NY
- senior IT engineer New York, NY
- service support engineer New York, NY
- production support engineer New York, NY
- enterprise support engineer New York, NY
- remote network administrator / IT support engineer New York, NY
- remote support engineer New York, NY
- IT network engineer New York, NY
- line support engineer New York, NY