Director of Sales

Director of Sales

135298

Where will your career take you next? Let's find out together.

At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

About Travel Guard

This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.

What you'll be doing:

In this role, you will lead business development and sales efforts for Zurich Cover-More within your region, building a strong pipeline of new business opportunities while continuing to grow and support existing partner relationships. You will identify, mature, negotiate, and close new sales opportunities, working closely with internal leaders and cross-functional teams to deliver profitable, scalable, and technology-enabled solutions for our partners.

• Lead regional business development efforts, with ownership of new business sales targets and the goal of exceeding annual revenue objectives

• Identify, drive, negotiate, and close new business opportunities within a reasonable timeframe

• Manage the full sales cycle process, from prospecting and pipeline development through negotiation, close, launch, and ongoing client success

• Develop and maintain a strong sales pipeline across new business prospects and existing accounts, ensuring CRM information is updated regularly and forecasts are accurate

• Build and execute strategic new business plans for key partners, accounts, and prospects

• Maximize cross-sell and up-sell opportunities with existing clients where applicable

• Collaborate closely with sales leaders and internal teams across product, underwriting, pricing, operations, finance, technology, risk, compliance, legal, and project management

• Determine efficient and profitable transaction methods with partners, leveraging appropriate technology and digital solutions

• Track, analyze, and report on the performance of sales development activities, providing insights and recommendations for continuous improvement

• Monitor and communicate emerging market trends, competitor activity, and economic factors that may impact business strategy

• Represent Zurich Cover-More as a thought leader within the travel insurance industry, including active involvement with industry organizations, consortiums, client events, and conferences

• Provide exceptional service to internal and external stakeholders while ensuring confidential information is handled in line with company and partner protocols

• Deliver regular reporting, updates, and communication to key stakeholders across Zurich Cover-More Group

What skills and experience you'll bring on this journey:

• Bachelor's or master's degree preferred

• 5-7 years' demonstrated sales experience within travel, financial services, or a related industry

• Business-to-business sales experience required, including experience selling deals of USD $500K- Proven ability to prospect, negotiate, close opportunities, and exceed financial targets

• Strong "hunter" sales acumen, with the drive, motivation, and resilience to identify and convert new business opportunities

• Demonstrated track record of overachieving sales targets individually and/or through team-based success

• Strong commercial acumen, with the ability to close opportunities in line with monthly and annual targets

• Experience managing the full sales project lifecycle from opportunity identification through implementation and client success

• Strong networking skills, both externally with clients and partners and internally across a matrixed organization

• Comfort presenting to clients, partners, and industry audiences, including at conferences and external events

• Excellent communication, presentation, persuasion, and influencing skills, with the ability to work effectively with stakeholders at all levels

• Strong analytical, problem-solving, and decision-making capabilities

• Ability to collaborate, cooperate, and build relationships across a demanding, matrixed organization

• Tech-savvy, with demonstrated experience using Microsoft products, Salesforce, CRM tools, and related business systems

• Self-disciplined, self-motivated, honest, and highly accountable

• Comfortable working both independently and as part of a team, with a hands-on approach and willingness to "roll up your sleeves"

• Ability to think creatively and develop innovative solutions to business challenges

• Willingness and ability to travel to account and partner locations, as well as sales conferences, approximately 25%-50% of the time

Why you'll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for.

Apply today and let's go to great places together!

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.

The combined salary range for this position is $85,000 - $90,375 with short-term incentive bonus eligibility set at 15%.

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