Retail Supervisor- University of Michigan- North Store

Retail Supervisor

Our retail supervisors are responsible for creating the ultimate experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting store. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

Essential functions include:

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events on the Michigan athletics campus and campus in general
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, facility, and all events held at the store
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the store set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

Qualifications:

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback & make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures
• A key function will be opening or closing a retail store and managing store associates when on duty as retail supervisor
• Able to lift 50lbs and stand for long periods of time
• Innovative & self-starter, who can work independently and as part of a team
• Ability to work nontraditional hours, included nights, holidays and weekends.
• Flexibility in duties & responsibilities as needed in other areas

Compensation: Competitive hourly rate, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions: On Site University of Michigan, Ann Arbor, MI.