Practice Administrator

Dental Practice Administrator

We are seeking a highly motivated and experienced Dental Practice Administrator to lead front office operations at our Gaithersburg, MD location. Despite its smaller size (2 operatories), the office consistently generates $90,000$100,000 in monthly revenue. You'll step into a leadership role previously held for 20+ years and be responsible for ensuring smooth day-to-day operations and an excellent patient experience. This is a Medicaid-focused environment with a large Spanish-speaking patient base serving primarily patients under 21Spanish fluency is required. Occasional travel to Wheaton, MD and Arlington, VA may be required for training and cross-location support. Please note this is not part of a DSO, rather it is privately owned with three locations.

Responsibilities

• Lead all front office operations (scheduling, check-in/out, billing, insurance, patient communications).
• Supervise and develop 23 team members (front desk and assistants).
• Ensure accurate Medicaid and insurance processing; monitor AR and claim follow-up.
• Maintain efficient patient flow and high service standards.
• Leverage Eaglesoft to optimize scheduling, reporting, and workflows.
• Provide cross-coverage and attend training as needed at other locations.
• Collaborate closely with the practice owner and leadership to execute operational goals.
• Assist chairside/back office occasionally to support overall practice efficiency.

Qualifications

• Fluent Spanish (required).
• 3+ years of dental office management or front office leadership experience.
• Strong knowledge of dental insurance billing and Medicaid workflows.
• Proficiency with Eaglesoft (or ability to ramp quickly).
• Proven team leadership, organization, and communication skills.
• Patient-centered mindset; comfortable serving diverse, working-class families.
• Flexibility to support multiple locations on occasion.

Schedule

• Full-time, MondayThursday, plus 12 Saturdays per month.
• Initial training will take place at the Wheaton, MD office; ongoing occasional travel to Wheaton and Arlington may be required.

Compensation & Benefits

• $30/hour (approximately $60,000 annually).
• 1 week paid vacation after 1 year of employment.
• 3 paid personal days.
• 45 paid holidays after 90 days.
• Retirement plan contribution option.
• Health insurance availability.