Patient Coordinator

Patient CoordinatorCedar Rapids Smile Center | Cedar Rapids, IAAt Cedar Rapids Smile Center, we believe every great patient experience begins with a warm welcome. We're looking for a friendly, organized, and service-oriented Patient Coordinator to be the first smile our patients see and the last one they remember.As a Patient Coordinator, you'll play a vital role in creating an exceptional patient experience by managing the front office, coordinating schedules, communicating with patients, and ensuring the day runs smoothly. If you enjoy helping people, thrive in a fast-paced environment, and love working with a supportive team, we'd love to meet you.What You'll DoWelcome patients and provide an outstanding first impressionAnswer phones, texts, emails, and other patient communicationsSchedule hygiene, restorative, emergency, and new patient appointmentsCheck patients in and out while collecting payments and updating recordsPresent and coordinate treatment plansVerify insurance information and assist patients with financial optionsCoordinate referrals to specialty officesHelp maintain a productive, full schedule by filling cancellationsPrepare daily schedules and assist with morning huddlesMaintain accurate patient records and required documentationSupport teammates and assist with administrative projects as neededWhat We're Looking ForOutstanding customer service and communication skillsPositive attitude with a genuine desire to help othersExcellent organization and multitasking abilitiesStrong attention to detailAbility to work independently and as part of a teamComfortable learning new technology and dental softwareExperience with Microsoft OfficeDental office or healthcare experience preferred, but we're willing to train the right candidateKnowledge of Dentrix, Modento/Engagement, insurance, and HIPAA is a plusWhy You'll Love Working HereSupportive and collaborative team environmentOpportunities for professional growth and developmentComprehensive training and ongoing coachingModern technology and systemsA workplace focused on delivering exceptional patient careThe opportunity to make a positive impact on patients every dayWho You AreYou are someone who:Loves building relationships with patientsStays calm and organized in a busy environmentTakes initiative and enjoys solving problemsCommunicates with professionalism and compassionIs dependable, adaptable, and eager to learnBelieves every patient deserves an outstanding experienceApply Today!If you're passionate about helping people and want to be part of a team committed to exceptional patient care, we'd love to hear from you. Join Cedar Rapids Smile Center and help create smiles—one patient at a time!