Technology Solutions Project Manager

We are looking for a Technology Solutions Project Manager to lead cross-functional initiatives that improve internal operations and elevate the customer experience. This position is ideal for someone who blends project leadership, business analysis, and technology curiosity to turn organizational needs into practical, scalable solutions. The role partners with teams across the organization to uncover challenges, define requirements, and guide implementation efforts from planning through adoption. This is a hands-on opportunity for a collaborative, detail-oriented individual who enjoys solving complex problems and helping teams work more effectively through thoughtful use of technology.Responsibilities:• Lead technology-focused projects from discovery through delivery, ensuring milestones, timelines, and stakeholder expectations remain aligned throughout the project lifecycle.• Partner with departments across the organization to identify operational pain points, gather detailed requirements, and translate business needs into clear project plans and user-focused solutions.• Develop project documentation such as charters, stakeholder maps, requirements summaries, user stories, and implementation roadmaps to support effective execution.• Assess potential tools and technology options with attention to value, usability, long-term sustainability, and organizational fit before making recommendations.• Coordinate with internal teams and external partners to support implementation activities, monitor progress, resolve issues, and keep projects moving forward.• Facilitate communication among stakeholders by leading meetings, providing status updates, and ensuring decisions, risks, and action items are clearly documented.• Support change management efforts by helping teams prepare for new processes, systems, or digital tools and encouraging successful user adoption.• Maintain a regular on-site presence to collaborate with operational teams, build strong working relationships, and provide hands-on project coordination when needed.