Manager of Software Engineering - Trust and Security

Job Description

This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.

As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking , you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team’s work adheres to compliance standards, business requirements, and tactical best practices.

Job responsibilities

 

• Provides guidance to immediate team of software engineers on daily tasks and activities
• Sets the overall guidance and expectations for team output, practices, and collaboration

• Anticipates dependencies with other teams to deliver products and applications in line with business requirements

   

• Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.

• Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements

• Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation

 

 

Required qualifications, capabilities, and skills

 

• Formal training or certification on software engineering* concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience

• Proficiency developing backend services in Java with Spring Boot within microservices architectures.

• Ability to design and implement RESTful web services and APIs.

• Hands-on experience defining cloud infrastructure as code with Terraform and operating services AWS.

• Experience containerizing and orchestrating applications with Docker and Kubernetes.

• Practical experience with relational and NoSQL databases, including Postgres, Cassandra, MongoDB, and Redis.

• Experience building and maintaining event streaming solutions using Kafka or RabbitMQ.

• Well-versed in DevOps and SRE practices, including CI/CD with Jenkins and observability using Splunk and Grafana.

   

• Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.

• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.

 

 

Preferred qualifications, capabilities, and skills

 

• Cloud certification in  AWS.

• Experience implementing observability and SRE practices using Splunk and Grafana.

• Experience with performance tuning, capacity planning, and reliability engineering for high-throughput services.

• Familiarity with secure coding practices and threat modeling

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.