Technical Account Manager, Enterprise West
Shopify Kit Office
Technical Account Manager (TAM)
Join Shopify as a Technical Account Manager (TAM) and be the primary technical contact for our enterprise merchants on the West Coast. In this role, you'll simplify complex environments and take actionable steps to support these merchants, leveraging your extensive knowledge and customer-facing skills. Act as a critical bridge between Shopify and our enterprise merchants, driving product adoption and innovation. You'll work with some of the most influential companies worldwide, helping them harness the power of Shopify to transform their business.
Key Responsibilities:
- Provide strategic technical guidance to merchants, enhancing application health and aligning with business roadmaps.
- Develop and maintain close relationships with merchants, increasing adoption and utilization of Shopify products.
- Lead discussions with senior merchant leadership on technical strategy and incident management.
- Deliver real-time support during high-stakes events and manage cross-functional project timelines.
- Own the technical relationship with strategic clients, advocating for merchant needs to influence the product roadmap.
- Design solutions and demonstrate the platform's value to technical and non-technical clients.
- Anticipate merchant needs, transitioning from reactive to proactive service delivery.
- Manage on-site engagements, conduct technical health reviews, and support critical launches.
Qualifications:
- Experience in Account Management, Solutions Engineering, or Technical Support, with a background in ecommerce, IT services, sales, consulting, or project management.
- Proven track record working with commerce customers in D2C, Retail, or B2B.
- Solid understanding of technical strategy for commerce businesses.
- Strong communication and project management skills, adept at working with cross-functional teams.
- Ability to travel for customer on-site visits (15-25%).
- Technical proficiency in Grafana/Splunk queries, GitHub, SQL/BigQuery, web technologies (HTML, CSS), Protocol, DNS/Domains, SSL provisioning, RESTful APIs, GraphQL, and JSON/XML.
- Knowledge of Liquid and familiarity with development lifecycles and version control systems (git/Github).
- Experience with Bugsnag and Observe dashboards and understanding of Shopify platform for decision-making.
Ready to transform enterprise commerce with strategic technical leadership? Join the team that's making commerce better for everyone.
ShopifyVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Account Manager, Enterprise West in Los Angeles, CA vacancy
$155k - $175k
...Today, Obsidian is trusted by global enterprises like Snowflake, T-Mobile, and Pure Storage... ...! We are hiring a proactive Technical Account Manager (TAM) professional to join our Customer... ...preference for candidates located on the West Coast, US. About the Role:...SuggestedRemote jobFull timeWork from homeFlexible hoursObsidian Security
Los Angeles, CA1 day ago$72.5k - $145k
...Regional Account Manager - NSW West ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to manage 3,000 supplier partnerships and over 50,000 products. Our Mission at ADS Inc. is to actively seek our...SuggestedFull timeFlexible hours$200k - $250k
...we help shape a brighter way forward. Enterprise Regional Delivery Position Overview The Enterprise Accounts - Regional Delivery Leader (West) is a strategic leadership role within... ...client satisfaction across Transaction Management (TM) operations, and driving revenue...SuggestedFull timeTemporary workLocal area$70k - $75k
Personal Lines Account Manager - West Hollywood, CA The Company Details: We're currently hiring an experienced Personal Lines Account Manager to manage a book of middle‑market accounts for a leading agency in Los Angeles County. Join a firm that genuinely cares about your...SuggestedCurrently hiringWork at officeMonday to Friday- ...security systems. Experience delivering offline and online technical training to technical audiences. Excellent presentation, communication... ...to Ajax Systems distributors and dealers. Proactively manage and schedule open classes, private classes and on-demand...SuggestedFull timeLocal areaWorldwideFlexible hours
Ajax Systems Corporation
Los Angeles, CA1 day ago - ...Description Job Description Technical Account Managers are the primary contact for Varonis customers and the first line of defense for... ...Data Security & Privacy company ~ Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce,...Full timeRemote work
Varonis Home
Los Angeles, CA1 day ago $130k - $160k
...streamers around the world while gaining meaningful experience across a variety of disciplines.About the Team We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end—from onboarding through mature...Work at officeLocal areaRemote workMonday to ThursdayFlexible hours$150k - $165k
...more? Connect with us on LinkedIn and YouTubeAbout the role:Technical Account Managers at Ambient own the customer success journey from signed... ...operational adoption for some of the world's largest enterprises. This is a true hybrid role - equal parts customer success...Full timeContract workLocal areaFlexible hours$85.68k - $126k
...ads and promotions business across DoorDash’s core category, enterprise restaurant brands. The growing DoorDash ads business will... ...in an ecosystem that benefits all parties. About the RoleThe Account Manager, Enterprise Ad Sales role will steer the company's efforts in...Hourly payWork at officeLocal areaRemote workFlexible hours$275k - $325k
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and...Contract workWork at officeWorldwideHome office$100k
...the candidate resides in the West and within 50 miles of a major... ...local businesses. Yelp’s Enterprise team partners with National businesses... ...!The Yelp Senior Enterprise Account Director, Services works with... ...with Yelp’s Account Management and the Client Partner teams...Full timeLocal areaRemote work- ...Technical Account ManagerSpaceXAI's mission is to create AI systems that can accurately understand... ...are looking for a Technical Account Manager (TAM) / Solutions Architect (Technical... ...Architect, or equivalent supporting enterprise or hyperscale compute deployments.Deep...Permanent employmentWeekend work
Xai
Los Angeles, CA1 day ago - ...Technical Account ManagerCustomer-facing technical service role supporting flexographic packaging accounts in a highly competitive ink market... ...technical issues. Not a quota role.Key Responsibilities:Manage and lead technical support for wide web flexo and gravure customers...Flexible hours
Veracity
Los Angeles, CA1 day ago - ...Technical Account Manager (TAM)We are looking for a Technical Account Manager (TAM) at a Managed Service Provider (MSP) who is the bridge between a client's business goals and the MSP's technical execution. Unlike a standard Account Manager who focuses primarily on renewals...
Red Cup IT
Los Angeles, CA1 day ago - ...the Fortune 100, 10,000 large enterprises, and millions of smaller... ...challenges and opportunities Accountable for results and best in... ...impact The Role This is a technical role in a fast-paced... ...customers with little direction. Manage and monitor support...Full timeTemporary workRemote workFlexible hours
Proofpoint
Los Angeles, CA1 day ago $134k - $202k
...Hybrid Job Overview TheTechnical Account Management Teamproactively supportsour customers... ...their goals and overcoming any technical challenges encountered using the Relativity... ...troubleshooting complextechnical issuesacross the enterprise. ~ Strongwritten and verbal...Remote workRelativity Inc
Los Angeles, CA5 days ago$93.8k - $172k
...businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to... ...you. WHO WE ARE LOOKING FOR The Senior Technical Account Manager owns strategic, anchor advertiser accounts directly, with...Full timeTemporary workWork experience placementLocal areaWorldwideThe Trade Desk
Los Angeles, CA2 days ago$85.3k - $156.4k
...businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to... ...talk! WHO WE ARE LOOKING FOR The Senior Technical Account Manager owns strategic, anchor advertiser accounts directly, with...Full timeTemporary workWork experience placementLocal areaWorldwide$130k - $150k
...Enterprise Account Executive (West Coast) West Coast, United States mabl is on a mission to empower software... ...release cycles, regardless of technical experience. In 2024, mabl was awarded... ...of their work, and 97% believe their manager genuinely cares about their wellbeing...Work at officeRemote workmabl
Los Angeles, CA4 days ago$200k - $270k
...Named Account Manager, Enterprise In this key role, you will manage and drive direct sales engagements into a set of Named Accounts within your assigned territory. Responsibilities: Primary responsibility will be to create and implement territory plans focused...Contract workWork at officeWorldwideHome officeEdelman
Los Angeles, CA4 days ago$137.6k - $189.2k
...is to create immersive, video experiences that invite everyone to engage and interact. As we grow, we are seeking a senior Technical Account Manager to be the bridge between our technology and our customers, ensuring they maximize the value of our products.Job Overview:...Full timeLocal areaWorldwideFlexible hoursShift work$106.19k - $132.74k
...Technical Account Manager - Beauty & Personal Care Location: Commerce, CA, US, 90040-2608 Company Name: Univar Solutions USA I&S LLC Requisition ID: 35678 A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on...Contract work$145k - $210k
...driven company with a culture of urgency, accountability, and transparency. Help us build a high... ...most affordable. About This Role As a Technical Program Manager, you will drive the planning, execution, and delivery of our enterprise systems program: the ERP and the...Full timeRemote workWeekend work$75k - $110k
...Account Manager Advanced Wound Management This position is posted in anticipation of future business need Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. As an Account Manager within our Advanced Wound Management...Flexible hours$80k - $120k
...Location: Los Angeles, CA Region: West (Key markets include California, Nevada, Arizona... ...the country. Role Overview As an Account Executive – Venue Partnerships, you’ll be... ...years in sales, partnerships, or account management ~ Experience in hospitality, nightlife,...Full timeTemporary workWork at officeMonday to FridayWeekend workAfternoon shiftMajestic Photobooth
Los Angeles, CAmore than 2 months ago$75k - $110k
...business need* Life Unlimited. At Smith+Nepphew, we design and manufacture technology that takes the limits off living. As an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with...Flexible hours$75k - $110k
Smith+Nephew seeks an Account Manager for their Advanced Wound Management team in Los Angeles. This field-based sales role involves developing strategic territory plans, promoting advanced wound care solutions, and building relationships with key healthcare stakeholders...Flexible hours- Regional Customer Director (RCD)Location: West Area (Preferred Home Base: Los Angeles, Orange County, San Diego, San Francisco, Denver... ...generation.Apply sound operational and financial judgment in managing projects and vendor partnerships.Required QualificationsBachelor...Hourly payFull timeTemporary workWork at officeLocal areaWork from homeFlexible hours3 days per week
- Confidential, a growing Los Angeles tech company, seeks a Finance Accounting Manager to own and build the accounting function onsite in West LA. You will lead GAAP reporting, coordinate audits, implement policies and controls, and partner with leadership on financial strategy...
$95k - $125k
Major Accounts Manager, CoStar Data & Analytics - West Coast Job Description Who is CoStar Group? CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index...Full timeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Account Manager, Enterprise West. Be the first to apply!
Related searches
- director of technical services Los Angeles, CA
- senior technical manager Los Angeles, CA
- technical supervisor Los Angeles, CA
- sec reporting and technical accounting manager Los Angeles, CA
- technical writing manager Los Angeles, CA
- technical integration manager Los Angeles, CA
- technical superintendent Los Angeles, CA
- technical product manager Los Angeles, CA
- senior technical product manager Los Angeles, CA
- technical business manager Los Angeles, CA