Network Administrator

Self-Help is seeking a Network Administrator to support IT operations for a multi-branch organization headquartered in Durham, NC. This hybrid role calls for strong technical, customer service, and organizational skills to manage network solutions across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee day‑to‑day operation of computer networks, including hardware and software support. Plan, design, and implement connectivity for LAN, WAN, and cloud systems. Maintain system hardware and software across the entire organization. Maintain data infrastructure across the organization. Plan, recommend, and assist in the design of infrastructure systems, including ERP, cloud, on‑premises, telecommunications, security, vendor relations, BCP/DR, and other IT facets. Troubleshoot and resolve all IT data, cloud, telecommunication, and related problems. Perform other duties as may be deemed necessary. Visit branches/sites for IT evaluations. WHAT YOU’LL NEED Bachelor’s degree or equivalent education and training in Computer Science, Information Engineering, or related field. 5+ years’ experience supporting a Windows network in a multi‑branch environment. Experience with LAN/WAN architectures, cloud infrastructures, virtual server infrastructures, telecommunications, data communications, Active Directory, PowerShell, Windows OS/CLI, remote services/monitoring, backup maintenance, endpoint hardware/software, wireless infrastructures, and vendor management. Heavy security emphasis. Ability to collect and review network utilization reports and debug network problems. Develop, test, and help maintain BCP/DR plans. Self‑starter/team player: coordinate, plan, design, and maintain data networks and services, assist help‑desk ticketing system by providing technical support to users and departments as required. Strong commitment to our mission – creating economic opportunity for traditionally underserved communities. Preference for working in organizations that place priority on teamwork and collaboration. Ability and willingness to work beyond normal work hours, as needed. Up to 25% travel depending on operational activities. Self-Help is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a job seeker with a disability and require a reasonable accommodation to apply for this position, please request the appropriate accommodation by emailing: View email address on click.appcast.io . #J-18808-Ljbffr