Fulfillment Agent / Tier #2

Fulfillment Agent / Tier #2 (PTX2026)

Plano, TX 75093

Overview

Salary Range $20.00 - $21.00 Hourly Position Type Full Time Category RMLLC

Description

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview :

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity : we always do the right thing.
• Respect : for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness : more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships : we are a professional services company; people do business with people they like.
• Always Improving : never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Duties/Responsibilities:

• Sorts and delivers incoming mail by department and/or employee to ensure timely distribution.
• Sorts and delivers interdepartmental mail including notices and memoranda.
• Picks up departmental mail.
• Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
• Opens incoming mail.
• Maintains records of receipt, mailing dates, and other required information.
• Replenishes postage on the postage meter as needed.
• Stocks supplies needed for the mailroom.
• Performs other related duties as assigned.

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

Qualifications

• Effective written and verbal communication skills
• Strong attention to detail and commitment to data integrity
• Basic understanding of operating instructions and processes for gate systems
• Basic understanding of, or the ability to learn locations and organizational structure of the company
• Ability to understand and follow written and oral instructions
• Ability to complete projects in a timely manner
• Excellent organizational and communication skills
• Ability to meet deadlines in a high-volume, deadline-driven environment
• Experience coordinating with cross-functional teams

Pay and Benefits:

$20.00 to $21.00 hour, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

EEO & Values Statement

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.