Senior Telephony Architect & IVR/IVA Specialist
Selene Finance LP
Selene Finance LP is seeking a Senior Telephony Analyst to design, administer, and optimize Selene's contact center technology stack. You will lead IVR and IVA initiatives, configure dialer campaigns, and partner with Operations and Tech to drive customer engagement and efficiency. You will own telephony architecture, call-flow design, routing logic, and real-time performance analytics, enabling scalable, compliant contact center operations across our servicing footprint. #J-18808-Ljbffr Selene Finance LP
Vacancy posted 2 days ago
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