Customer Service Representative

Who We AreWe have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees?and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effortdeterminesyour paycheck!What's It Like to Work HereWe'refun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth andwe'llbe encouraging it at every step.Who You AreOur customer service representatives are the backbone of our team! Without you, wewouldn’thave any jobs for our technicians. You show a great amount of empathy while also being a problem solver. You love tohelp customers and leave them feeling confident that we will get them taken care of!Essential Job FunctionsCall customers from prior day for quality checkCall maintenance customers and schedule visitsCall on customer list to offer promotionsFollow up on reviews positive and negativeGeneral inbound customer serviceEssential Job RequirementsTo perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required QualificationsHigh School Diploma or GED Equivalent2+ years of proven success ina call center roleInbound and outbound call volumeexperienceComfortablewith selling our services over the phoneExceptional communication/interpersonal skillsAbility to exercise independent judgment and makeappropriate decisionsAbility to organize and manage multiple tasks accuratelyCommitment to company valuesBasic computer skillsReliable & punctual attendanceFluent ability to speak, read, and write in the English languagePreferred QualificationsService Titan experienceHVAC, Plumbing, or Electrical experienceSalesexperienceCompensation & HoursPay: $18.00 - $22.00 per hour + bonuses/spiffsDays: Monday - FridayHours: 7:00am - 4:00pm OR 10:00am - 7:00pmLocation: In OfficeBenefitsMedical, Prescription, Dental, Vision InsuranceDisability and Term Life InsuranceMatching 401(k)Paid HolidaysPaid Time Off (PTO)Candidates must successfully pass a drug test and background check.If we sound like acompanyyou want a long-term career with, apply today!We are an Equal Employment Opportunity Employer APEX Service Partners