Project Manager

Kforce is seeking a highly-capable, technical project management professional to lead and support complex, client-facing initiatives. This individual will have a strong focus on Salesforce or other CRM platforms in the context of healthcare & life sciences environments. This individual will serve as a trusted partner to clients, balancing delivery execution, relationship management, and strategic oversight across CRM, marketing, and call center-related initiatives. This role requires someone who is highly organized, comfortable working independently, and available during standard business hours to collaborate closely with clients and internal teams. Responsibilities: * Lead end-to-end delivery of Salesforce CRM and/or Salesforce Marketing Cloud (SFMC) initiatives * Serve as a primary client-facing point of contact, managing relationships, expectations, and communication with a high degree of professionalism

• Apply strong account management practices to support ongoing client success and long-term partnerships
• Own project scope, timeline, and budget, ensuring clear alignment and proactive

management throughout delivery

• Translate business requirements into actionable project plans, milestones, and tasks
• Manage work using Jira, Azure DevOps, or comparable task and project management

platforms * Coordinate cross-functional teams including technical, marketing, and operations stakeholders * Identify risks, dependencies, and changes early, driving resolution independently and transparently * Maintain clear documentation, reporting, and project artifacts to support visibility and accountability * Proven project management experience, including direct ownership of scope, schedule, and budget

• Client-facing experience with a demonstrated ability to build trust and manage expectations
• Experience with account management or ongoing client engagement models
• Experience leading CRM implementations (Salesforce preferred)
• Solid understanding of the mechanics of CRMs, marketing automation, and call centers
• Proficiency with Jira, Azure DevOps, or similar project/task management tools
• Strong written and verbal communication skills, with the ability to clearly articulate status,

risks, and recommendations

• Highly organized, detail-oriented, and able to manage multiple workstreams independently
• Solutions-oriented approach, maintaining a positive presence with clients and internal team

Preferred Qualifications: * Familiarity with regulated or complex delivery environments, particularly healthcare & life sciences * Ability to contribute beyond coordination, partnering closely with technical and functional teams * Hands-on experience contributing to Salesforce CRM or Salesforce Marketing Cloud projects