Medical Office Administrative Assistant

Medical Billing Administrative Assistant – Remote (Farmington, CT 06032) Reports to: Revenue Cycle Manager Proven Autism Therapies provides early intensive applied behavior analysis (ABA), Speech Therapy, and psychological testing services for young children with autism. This role will be part of the RCM team and will work closely with patient families and prior authorization teams. The primary responsibility is to ensure patient documentation is up to date and accurate. This role requires attention to detail and strong organizational skills. Proven creates a good working relationship with families and prioritizes strong customer service. Responsibilities Monthly Insurance Eligibility Checks Primary and Secondary Insurance Full benefit checks (as needed) Works with patient families to obtain insurance cards and coordinate insurance changes Works with Autism Insurance Resource Center to resolve coverage issues Obtains prescriptions from pediatrician for Speech and Occupational Therapies Release of Information (ROI) Tracks all incoming ROI requests Collects and submits documentation to insurance carriers or patients as requested Maintains Electronic Medical Record (EMR) Includes uploading patient files to system Update Patient Demographics Adds all new patient insurance to EMR Assists with insurance audits Reviews daily insurance mail Special Projects as requested General Office Support Qualifications Understanding of CPT Codes and insurance authorization process for behavioral health preferred; training will be provided to highly qualified candidates Ability to use compassion and judgment while maintaining strict confidentiality. Strict adherence and understanding of HIPAA. Excellent communication skills Organized and punctual, meeting all timelines without reminders Ability to work independently and prioritize tasks/duties CentralReach Experience preferred Embody Proven Core Values Emotionally and intellectually intelligent Committed to forming warm and lasting relationships Genuinely joyful with children #J-18808-Ljbffr