Coverage Lead Home Delivery Driver

Job Description

Job Description

The Coverage Lead Home Delivery Driver will be primarily responsible for supporting open route coverage for scheduled/unscheduled absences for a given territory and support training for new team members.

Typical Schedule: 4 day work week, Tuesday-Friday 

Details:  This route includes/requires travel to help cover in other territories as required, potentially some travel on Mondays to location. Can be up to 25% travel with hotels and meals provided for any required overnight stays.

Pay: $22 per hour
Monthly Bonus Opportunity!

Address: 1 Scrivner Dr. Cheektowaga, NY 14227

Offer of employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law.

Position responsibilities may include, but not limited to

• Travel to help cover routes in other territories; up to 25% travel
• Safely operate company vehicle and obey traffic laws at all times
• Load meals into company vehicle at designated cold storage facility
• Deliver meals to our clients, often taking meals into clients’ homes
• Make phone calls to clients when delivery issues arise or if necessary for your region
• Accurately and consistently record deliveries on MMHD delivery application
• Consistently follow all food related sanitation/food safety procedures
• Provide excellent customer service to clients at all times
• Inspect, clean, and maintain equipment in a safe operating manner
• Report any equipment failures and vehicle damage immediately to supervisor so proper repairs can be scheduled in a timely manner
• Assist with vehicle and driver audits
• Ensure deliveries occur in compliance with established protocols
• Manage daily deliveries and unsuccessful/returned product
• Identify and complete routine vehicle maintenance

Required skills and experience

• High School Degree, GED or equivalent
• Must possess valid driver’s license
• Must be at least 18 years of age
• Minimum of 1 year of delivery driving experience
• Ability to manage time and balance multiple priorities to accomplish goals
• Excellent driving (DMV) record
• Must be able to operate a smart phone and/or tablet
• Ability to work a flexible schedule including flexible hours
• Experience utilizing e-mail and phone calls to communicate effectively
• Strong, clear communication skills; must be able to speak/read/write English
• Must be familiar with and comfortable using and following GPS routing
• Basic math skills
• Must be able to drive in various types of weather and traffic conditions
• Prior experience adhering to company policies and showing core values
• Pass a post offer drug screen and background check
• Pass a post offer MVR Lookup

Preferred experience

• 1 year previous supervisory level experience
• 2 years driving or delivery experience
• Previous delivery driving experience in a customer-facing environment
• Experience completing high-volume delivery routes in residential areas
• Strong customer service experience with the ability to communicate professionally and courteously with customers in their homes
• Experience working independently while meeting productivity and on-time delivery expectations
• Experience in roles requiring frequent driving, time management, and direct customer interaction

Physical requirements

• Physical stamina to stand and walk for long periods
• Able to push, pull, and lift up to 40 pounds
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
• Able to perform repetitive movements
• Able to work in variable temperatures (cold/hot)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.