Technical Consultant

About Centric Software:Centric Software is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.Job title: Technical ConsultantLocation: Remote-based, GermanyExperience level: +6 YearsAbout Centric Software:Centric Software is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.About the role:As Technical Consultant you will already have gained valuable experience implementing C8 across multiple clients. This experience is not only the cornerstone for your success but is also the basis to support the rest of the Technical/Functional team to achieve success in their respective projects.Within each project the challenges are different but the requirements to deliver quality is a constant that threads its way through all aspects of delivery. As an experienced Technical Consultant, you strive to keep a high standard of delivery from a technical perspective by also supporting the Project and Leadership team to work towards a common goal.From the Clients perspective you are the face of Centric, whether the interaction is remote or on-site, the interaction between yourself and the client must always be professional.Having empathy when working with customers provides you the ability to understand where they are coming from, whether C8 will replace their existing PLM system or being a new implementation. Persons that have been working with the system for a long time will be nervous and as part of the implementation you play a vital role in the acceptance of C8 not just by the functional teams but also the technical.ResponsibilitiesEnsure a utilization target of 80% is kept.Lead Customer sessions for Migration and IntegrationExplain Architectural concepts based on C8 deployment optionsUnderstand and explain C8 best practices that will lead to a successful deployment.Work with the Functional stream to get the best solution based on customer requirements.Document implementation details for future use, either for support or the client themselves.Prioritization of Tasks against planConflict ManagementEscalation ManagementUnderstanding of customer SOWProvide estimation based on functional requirementsCreate and follow up on Technical Tasks to provide the required solution based on overall Project plan.Time Management & TrackingBudget Management for Technical tasks (example: data migration and integration) raising deviation when visible.Proactive progress tracking on assignments and timely feedback to Project ManagementTrain customers on C8 technical solution according to the Centric training offerings throughout the different phases of the projectDaily TasksInstallation of C8 componentsBuilding of Migration code using Native Importer.Configuration of attributes based on Functional requirements.Advanced configuration based on Best practices.Data export setupRunning upgrades for customerSkillsExecute Centric implementation methodologiesRequirements gathering & documentationTranslate functional requirements into performant Technical solutionsCommunication (internal / external)Create and recommend Technical optionsExplain complex Technical solution and concept in a simple understandable mannerFeedback loop to project teamWilling to share knowledge on different levels of the Centric organizationPrepare and lead Trainings for both internal resources as well as customers based on demandContinuous Skill Development based on new Technologies added to the Centric enterprise.Tools:GitHubTypeScriptConfluence & JiraTeamsExcelNotepad ++Visual Studio CodeLinux (basic)Qualifications:Certified IT Education and programming experienceJava/JavaScript coding experienceXML experienceDatabase experience MSSQL / OracleCentric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. #J-18808-Ljbffr