LMS Support Specialist: Student & Instructor Helpdesk
concentrix
Wiley is seeking a ZyBooks Customer Support Representative to assist students and instructors with troubleshooting, account questions, and feature requests. Most support is via email, but you may join Zoom calls for VIP customers or others needing extra help. You will document issues and work with teams to resolve them quickly and accurately. You will review internal processes, suggest improvements to workflows for customers, and help the team deliver smoother, faster support while maintaining a #J-18808-Ljbffr concentrix
Vacancy posted 1 hour ago
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