Resort Front Desk Agent - Loews Hotels Universal Orlando

Loews Hotels at Universal Orlando

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Qualifications:

• Previous Front Desk Experience preferred
• Minimum of one year guest service experience in hotel hospitality preferred
• Excellent guest service skills required
• Basic computer skills required; Opera experience preferred
• Ability to stand and walk for long periods of time required
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities:

• Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.
• Obtains necessary credit and payment information from guests.
• Perform check-out and cash handling activities in accordance with cash handling procedures.
• Other duties as assigned.