Membership Dues Clerk / Administrative Assistant

OPEIU Local 29

Membership Dues Clerk / Administrative Assistant

Based in Oakland, CA

Office & Professional Employees International Union (OPEIU) is a dynamic, progressive labor union for professional, technical and office clerical workers who recognize the value of having a voice at their work site and the need for social justice.

OPEIU 29 represents members mainly in Northern California, with its headquarters in Oakland, California.

OPEIU 29 is seeking a Membership Dues Clerk/Administrative Assistant

Responsibilities:

• Posting of all dues: individual, DCO
• Collections: invoicing
• Assist with generating reports for Per Capita
• Delinquent/Suspension/Dues Letters
• Answer Phone Calls/Return Calls
• Process Withdrawal Cards
• New member application processing
• Mailing new member packets
• Collect dates for LOA/disability
• Maintain membership data 
• Process refunds (monthly, quarterly)
• Review member lists and input adjustments to data system
• Complete multiple responsibilities daily
• Written and verbal communications with members, staff and employers
• Answering incoming telephone calls and retrieving daily messages related to union dues
• Generate necessary monthly reports as required by the President/Business Manager & Secretary Treasurer
• Review & prepare spreadsheets 
• Other duties as assigned

Requirements include:

• Experience with posting dues/dco’s, collections, billing correspondence, membership maintenance, processing monthly reports. Must have experience with Access, Excel, Word; and proven ability to perform the duties of the position.
• Strong effective written and verbal skills, ability to manage and prioritize workload, and work independently. Listen and get clarification; respond well to questions; participate in meetings. And be able to approach others in a tactful manner; react well under pressure
• problem Solving skills to be able to identify and resolve problems in a timely manner. Ability to exercise judgment to solve problems on a case by case situation. Positive, figure-it-out attitude.
• Organizational Support to be able to follow policies and procedures, complete administrative tasks correctly and timely.
• Ability to use good judgment on case by case situation; include appropriate people in decision-making process.
• Accountability: Follow instructions; respond to management direction; take responsibility for own actions; complete tasks on time or notify appropriate person with an alternate plan.

Compensation and Benefits: Hourly compensation per collective bargaining agreement $26.00 per hour, benefits include health, dental, vision, life insurance, and two (2) pensions.

To Apply:
Please email your résumé, cover letter and list of three references to:  View email address on unionjobs.com .

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