Sr. Facilities Coordinator

Job Title

Sr. Facilities Coordinator

Job Description Summary

The Senior Facilities Coordinator ensures successful service delivery of the client facility needs. Directly supporting the facility management team with on-going facility and team related responsibilities.

Job Description

Essential Responsibilities:

• Coordinate with outside contractors and Landlords for the service and repairs of equipment

• Validate Lessee or Lessor responsibility through Lease Agreement and Amendments

• Follow protocol for effective building-specific maintenance and safety procedures

• Maintain on-going communication with contractors, client, and team

• Assist with the inspection of the sites within the assigned building portfolio

• Create work orders and assign work orders to the engineering staff, subcontractors and vendors

• Report on open and closed work orders and check the status of open work orders with the assigned party

• Request, review and submit work orders, bids and proposals from vendors

• Verify final invoice pricing and process payments in a timely manner

• Assist in the monitoring and assessment of vendor performance

• Train vendors on work order and billing procedures

• Manage complex work orders such as environmental issues and disaster recovery

• Manage service and performance of vendors and landlords for timely completion of jobs

• Create and record appropriate written communication between all parties

• Schedule and document maintenance and repairs on building equipment

• Communicate frequently with client, landlords and vendors to resolve issues and provide project status updates

• Assist with measuring and reporting key performance indicators against service level agreements

• Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product

Key Competencies:

• Communication Proficiency (oral and written)

• Customer Focus

• Initiative

• Sense of Urgency

• Multi-Tasking

• Detail Oriented

• Financial Knowledge

• Time Management Skills

• Team Oriented

Important Experience:

• A minimum of 3-5 years of experience in facility management or tenant services capacity

• Experience with CMMS systems or similar productivity tracking programs

• Clear understanding of Leasing Agreements and fundamental Commercial Real Estate terminology

• Previous customer service experience with elevated communication skills

Education:

• High school diploma or a General Equivalency Diploma (GED) required

• Associates or Bachelors degree in facilities management, building, business or other related field preferred

AAP/EEO Statement:

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $27.15 - $31.94

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”