HUD Housing Program Supervisor

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description Program Supervisor - Housing & Occupancy Services

Full-Time | Residential Services

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Program Supervisor to provide day-to-day leadership and oversight for housing operations supporting two residential buildings serving seniors and adults with chronic and persistent mental illness. . This position supervises and supports Occupancy Specialist staff , ensuring compliance with housing regulations, agency standards, and high-quality service delivery.

Key Responsibilities

• Provide direct supervision, coaching, and performance management for Occupancy Specialists
• Support daily housing and occupancy operations across multiple residential sites
• Ensure compliance with HUD, Fair Housing, licensing, contract, and agency requirements
• Oversee accurate completion and maintenance of tenant files, certifications, leases, and waiting lists
• Partner with program leadership to address tenant, building, and stakeholder concerns
• Monitor program performance, productivity expectations, and quality standards
• Support budgeting activities and monitor housing-related expenditures
• Coordinate and support preparation for inspections (HUD, state, municipal, and funder)
• Serve as an agency representative to internal and external partners
• Participate in hiring, training, and ongoing development of housing staff
• May provide limited direct operational support as needed

Qualifications

• Associate's degree in social work, psychology, sociology, or related field required
  (Bachelor's degree preferred)
• Minimum of 3 years of experience working with a similar population or in a related social services or housing setting
• Supervisory experience strongly preferred
• Knowledge of housing compliance, documentation, and service coordination principles
• Strong written and verbal communication skills
• Proficiency with Microsoft Office applications
• Valid driver's license, reliable transportation, and ability to meet agency driving requirements

Work Environment & Requirements

• Work is performed in both office and residential settings
• Regular travel between multiple sites is required
• Ability to support staff in environments serving individuals with developmental disabilities

PERKS:

• Public Service Loan Forgiveness (PSLF)
  
  • By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
  • Assistance navigating the PSLF through Summer
  
  
  
  
  
• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• LSS makes annual raises a priority for employees
• Calm Wellness App - Premium Access
• Student loan navigation program with Summer, PBC
• Early Earned Wage Access with UKG Wallet
• Employee Assistance Program
• Service Awards and Recognition

Why Join LSS?

At LSS, we are committed to creating stable housing and supportive services that promote dignity, independence, and community belonging. We offer meaningful leadership opportunities in a mission-driven organization focused on quality and compliance.

Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).

Qualifications
Education Associate Degree of Hum. Serv. or Related Field (preferred)
Licenses & Certifications Driver's License (required)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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For further information, please review the Know Your Rights notice from the Department of Labor.