Licensed Practical Nurse

Job Title

Essential Job Responsibilities

Clinical Duties Serve as a member of the Patient Care Team by providing direct patient care based upon nursing assessment and according to provider orders/protocol. Perform pre-visit planning and intake on patients with diverse problems and medical histories. Obtain electrocardiogram (EKG's), vision and hearing tests, diabetic foot/mono-filament tests, perform and charts POC tests. Documents & logs Maintenance of waived testing logs (blood glucose, A1C, strep, urine dipstick, urinalysis, pregnancy, Immunochemical Fecal Occult Blood Test (iFOBT), influenza A&B) and other tests as needed. Chart and apply accurate charges for all procedures/tests. Support the Medical Department by improving the quality-of-care delivery, reducing the cost per visit and improving the Care Resource patient experience. Assist with the management and maintenance of the department's supplies/materials/equipment and logs as needed. Assist supervisor with daily oversight, purchase orders and inventory of supplies/materials as needed. Notify a supervisor when the medical equipment is in need of repair or calibration. Assist with the training of support staff (i.e. Patient Care Assistant, Laboratory Assistants, Receptionist/Medical Clerk) to ensure high-quality, and safe care. Actively promote patient-centered care by maintaining effective communication with patients in reference to waiting time, patient needs and expectations and patient feedback. Escort patients to the different areas within the medical office (check-in/out, lab, exam room). Complete all tasks sent via EHR by the requested timeframe. Ensure compliance with the health center's policies and procedures. Provide nursing triage for overflow, emergency, isolation, code medical and crisis intervention patients under the supervision of the RN if needed. Participate in meetings, audits, site visits and support other communication efforts with external contacts as required including Joint Commission and HRSA. Prepare rooms for clinical examination and patient procedures as directed. Ensure materials/supplies/equipment are fully stocked and available. Assist Medical Providers with procedures/testing and ensure proper documentation in the medical records. Perform high-level disinfection (HLD) and sterilization of instruments, as assigned and as per manufacturer's guidelines. Quality Assurance/Compliance Ensure examination rooms are in compliance with the Occupational Safety and Health Administration (OSHA) and Joint Commission (JC) standards. Ensure proper documentation/logging and disposal of medication into the hazardous/black box. Receive training and undergo competency assessments based on evidence-based guidelines and manufacturer's instructions for use. Culture of Service: 3 C's Compassion Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions. Competency Provides services required by following established protocols and when needed, procures additional help to answer questions to ensure appropriate services are delivered. Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective response is provided. Other Provides excellent customer service, demonstrates a professional, supportive attitude, and continually seeks opportunities for professional development, performance, and educational and clinical skills improvement. Participates in agency developmental activities as requested. Other duties as assigned.

Travel Required

No. Own transportation required

Qualifications

Skills

Required Verbal Communication Advanced Customer Service Advanced Bilingual (Other) Novice Written Communication Advanced Healthcare Systems Advanced Active Listening Advanced Bilingual (English-Spanish) Advanced

Preferred Bilingual (English-Creole) Advanced

Behaviors

Required Team Player : Works well as a member of a group Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Required Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Goal Completion : Inspired to perform well by the completion of tasks Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required High School or better.

Experience

Required 1 year: At least one year of related work experience required. She/he must have knowledge in promoting wellness and the management of chronic diseases/conditions within the primary care setting. Training in HIV/AIDS is recommended.

Licenses & Certifications

Required Biomedical Waste Cert Licensed Practical Nurse BLS OSHA Certification

Preferred ACLS