Security Officer, Full-Time

Description

About SCC

Most people are familiar with the Seattle Convention Center (SCC) because we host a large variety of meetings, events, and conventions. That is the primary role we play - the Center provides a venue in which people gather from around the region, the nation and the world to share ideas, celebrate and learn.

But our role goes well beyond that. The Center has a longstanding commitment to positively impact the lives of those in our region and beyond, advancing the common good. The legacy of our civic actions for the community holds as when we opened our doors in 1988. Read more about our Community Impact here.

Employees are the heartbeat of this extraordinary service culture and contribute to our collective success in the vibrant core of downtown Seattle.

Position Summary

This position is responsible for ensuring the safety and security of SCC occupants, assets, and facilities by upholding standards of the SCC safety & security program. Security Officers work both independently and as part of a team to provide protection, surveillance, and general assistance to the Convention Center's guests, staff, and surrounding community. The ability to lead others in an emergency, respond to a variety of situations in a professional manner, and perform duties without direct supervision is paramount.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintain a thorough understanding of all duties, department procedures, and SCC policies and independently uphold them; immediately report any violations or wrongdoings to the appropriate supervisor
• Maintain confidentiality and appropriately handle sensitive or legally protected information or data
• Respond to multiple emergency and non-emergency, and sometimes high-pressure, situations and function in an efficient, calm manner, using sound judgment free of discrimination or personal bias, in all situations
• Effectively de-escalate high tension situations, without the use of physical force, while adhering to all department procedures and SCC policies
• Respond to questions and requests from visitors, other SCC departments and client subcontractors and provide appropriate information/directions in a patient, efficient and courteous manner
• Maintain a thorough knowledge of the entirety of the facility - interior and exterior - including, but not limited to, all stairwells and egresses, life-safety equipment, fire extinguishers, first aid kits, room numbers, etc.; and the most efficient and safe routes to take when responding to any emergency or non-emergency situation
• Patrol all assigned interior and exterior areas of the facility to inspect that they are free hazards or facility issues, that all security measures are in place and functioning, and address any other observed security issues. Patrol is conducted on foot, by bicycle, or at times using a motorized vehicle dependent on the assignment
• Execute daily event work orders and schedules to turn on and off escalators or elevators, unlocking and securing event spaces, provide keys or access cards, and re-key event spaces for client needs
• Operate security software such as CCTV camera systems, guard tours, access control, lost and found, and incident reporting. Maintain a thorough understanding of the fire alarm system and its equipment to respond to any alarm signals, identify the location of the alarm, and function the panel to bypass or reset the fire alarm system
• Provide personal escort to guests or employees anywhere on the premises as requested for the purpose of safety with respect to confidentiality
• Staff the Security Control Room as assigned; assist incoming visitors in signing in and out of the facility and ensure proper identification/badging of all non-SCC personnel. During emergency situations, coordinate all activities as directed by the established emergency procedures
• Act as liaison between SCC and related security or life safety system contractors to support security operations
• During emergency situations, respond in accordance with the established emergency procedures, inclusive of quickly moving to any area of the facility and providing the needed assistance
• Effectively communicate using a two-way radio and maintain current knowledge of appropriate use of the radio, as well as all SCC radio codes and effectively use a multi-line telephone system
• Maintain current First Aid, CPR and AED certification (as provided by the SCC) and provide assistance as needed
• Perform miscellaneous related duties as directed by Security Management

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, climb stairs, feel, talk, hear, and smell. The employee is frequently required to climb or balance, as well as use hands and arms to reach, feel, and handle objects/materials. The employee is occasionally required to run; quickly climb stairs and move through areas without accessing elevators; stand; sit; turn/twist; and stoop/bend, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee must also push/pull up to 50 pounds on occasion.


*The employee must be able to demonstrate the ability to adequately perform physical de-escalation maneuvers involving the physical restraint of an acting out individual and personal safety techniques.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may encounter people who have mental health disorders, drug use/addiction, and or other circumstances that cause them to act erratically or threatening. The employee is occasionally exposed to biohazards such as exposed needles, bodily fluids, or refuse, as well as, moving mechanical parts; high places; fumes or normal airborne particles; toxic or caustic chemicals; confined spaces; wetness; slippery surfaces; and outside weather conditions. The noise level in the work environment is usually moderate.


Minimum Qualifications:

• One (1) year of security experience required, preferably in the hospitality, retail industry, or with a governmental organization
• Candidates may supplement experience with documented education in the physical security field from accredited organizations such as certificate programs, an active WA state security guard license (armed or unarmed), or an advance degree (Associate Degree or higher)
• Ability to pass Verbal & Physical De-Escalation certification (provided by SCC)
• High school diploma or general education degree (GED)

Preferred Qualifications:

• Two (2) years or more of security experience
• Experience with responding and operating automated fire/safety systems
• Experience with access control systems and proximity credentials
• Experience with operating CCTV systems
• Experience with verbal de-escalation involving individuals suffering from mental health disorders and drug addiction

Benefit Highlights:

• Pay Progression
• • Upon hire: $25.01
  • After 240 AHW: $29.42 * AHW = Actual Hours Worked

• Paid Leave benefits
• • Vacation (10 days upon completion of 1 year)
  • Paid holidays (11 set by SCC, 2 personal)
• Health/Welfare benefits
• Pension benefits
• Subsidized transportation benefits

* Visit to review additional information of benefits

Disability Accommodations and Equal Employment Opportunity

If accommodations are required either to complete the application process and/or attend an interview, please contact the Human Resources Department at View phone number on click.appcast.io.

Seattle Convention Center is committed to the policy of equal employment opportunity and nondiscrimination on the basis of race, creed, color, national origin, sex, marital status, sexual preference, orientation, gender identity, genetic information, pregnancy, age, religion, veteran status, military status, disability, or any other status protected by law.

Notes on the Application Process

• This posting may be taken down at any time. Review of applications will begin immediately
• Only applications submitted directly to Seattle Convention Center's jobs page will be considered; applications submitted via external websites and applications will not be received
• A current resumé may be submitted in lieu of filling out the attached Application for Employment only if it includes accurate dates - including month and year - of both previous employment and any relevant experience/education history.
• In the event your application is selected for interview, a hiring representative will reach out via your provided phone or email contact information. The final hiring process will involve employment reference checks and a criminal background check

*Individuals hired into this position must serve a probationary period of three months. This position is represented by Teamsters Local #117. The Teamsters Local #117 office is located at 14675 Interurban Avenue South, Suite 307 in Tukwila, and can be at reached by telephone at View phone number on click.appcast.io.