Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2017 and is a strong, close-knit team of six. Before becoming a State Farm agent, I worked as a team member, which gave me a solid foundation in both customer service and agency operations.

I'm a graduate of UMKC with a B.A. and a proud parent of two. Outside of work, I enjoy going to the movies and staying active at the gym. We stay engaged in the community through involvement with the Chamber of Commerce and the Young Latino Professionals group.

For our team, we offer a strong focus on growth and development, PTO, travel bonus opportunities, a Simple IRA, health benefits, reimbursement for licensing costs, and a commitment to work-life balance. We also enjoy team-building activities and occasional happy hours to stay connected.

Our office culture is phenomenal, close-knit, and family-oriented. We're looking for someone who is highly motivated, hungry, and driven to succeed - someone who wants to grow and be part of a team that supports and pushes each other to be their best.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mario Giraldo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year


Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in The Legends .

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.