Senior Project Lead

Owning the full implementation lifecycle, the full-time Senior Implementation Project Lead will manage customer implementations across various solutions, leading cross-functional teams to ensure successful deployments and exceptional customer experiences in a remote setting. Key responsibilities Lead multiple concurrent implementation projects, from Sales handoff through production deployment and stabilization Develop comprehensive implementation strategies, project plans, and risk mitigation plans that align with customer objectives Serve as the primary point of contact for customers and stakeholders, facilitating project governance and ensuring successful delivery Required qualifications Bachelor's degree in Business, Healthcare Administration, Information Systems, Communications, or related field, or equivalent experience 5+ years of experience in leading customer-facing implementations or enterprise project management Demonstrated success managing complex, cross-functional implementations from initiation through production deployment Experience with healthcare technology, SaaS software, EHR integrations, or enterprise software implementations preferred Proficiency with project management platforms and Microsoft Office Suite