Medical Assistant II

Medical Assistant II (Certified/Registered)

Location: 400 8th St N, Naples, FL 34102 Schedule: Full‑Time, Monday–Friday, 8:00am–5:00pm

About the Role

The Medical Assistant II (CMA/RMA/CCMA) provides high‑quality, compassionate clinical and administrative support to physicians, hospitalists, and interdisciplinary care teams in outpatient settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through hands‑on service delivery, coordination, and communication.

Key Responsibilities

• Conduct comprehensive patient intakes, including vital signs, medical histories, medications, and allergies.
• Assist providers with examinations, minor procedures, wound care, and diagnostic testing.
• Perform EKGs, immunizations, and specimen collection per competency standards.
• Prepare, label, and process laboratory samples and point‑of‑care tests.
• Maintain infection control, safety protocols, and equipment calibration.
• Support patient triage, care coordination, and transitions across clinical settings.
• Provide patient education on medications, treatment plans, chronic conditions, and preventive care.

Administrative & Documentation

• Document clinical data, provider instructions, and patient updates in the EHR.
• Schedule and confirm appointments, referrals, authorizations, and diagnostic tests.
• Verify insurance coverage and assist with prior authorizations, billing, and coding.
• Maintain inventory and prepare exam/procedure rooms with required supplies.
• Participate in performance improvement initiatives, audits, and safety drills.
• Facilitate communication among patients, providers, and interdisciplinary teams.
• Uphold HIPAA, OSHA, infection control, and compliance standards.

Patient‑Centered Care

• Provide compassionate, culturally competent care to diverse patient populations.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience as a Certified/Registered Medical Assistant.
• Active CMA, RMA, or CCMA certification required.
• Graduate of an accredited Medical Assistant program.
• BLS certification required.
• Bilingual (English/Spanish) preferred.
• Familiarity with EHR systems.
• Skilled in obtaining/documenting vital signs and performing EKGs.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures and clinical room setup.
• Strong medical terminology, documentation accuracy, and scheduling skills.
• Excellent communication, customer service, and teamwork skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Demonstrates professionalism, accountability, and alignment with organizational values.
• Ability to work independently in a fast‑paced, cross‑functional environment.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• 7 paid holidays
• Paid Time Off (PTO)
• Supportive, team‑focused work environment

Equal Employment Opportunity

• MPG is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class.

• Equal opportunity applies to all areas of the employment relationship, including hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment.

• Millennium Physician Group (MPG) is committed to the full inclusion of all qualified individuals. In keeping with our commitment, MPG will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, contact View email address on click.appcast.io.