Patient Service Rep PD

Clerical, Secretarial, and Receptionist Duties

Under general supervision, performs a variety of clerical, secretarial, and receptionist duties in support of department needs. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate.

Responsibilities:

• Complies with hospital and department policies and procedures, including protecting the confidentiality of patient information.
• Performs secretarial/receptionist duties including typing, word processing, filing, answering phones, taking messages, and conveying information and messages.
• Provides general office support, including ordering supplies, photocopying materials for distribution, faxes, maintains adequate supply of forms, etc.
• Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
• Performs other related duties as required.

Minimum Qualifications:

• Basic knowledge: Equivalent to a high school diploma.
• Experience: Two years of secretarial experience in a medical setting, medical terminology, and computer skills required. Ability to work and communicate with a variety of individuals.
• Work Environment and Physical Requirements: Normal office environment. Requires standing, bending, and sitting. Sufficient visual acuity and manual dexterity to use computer keyboard and other common office equipment.
• Supervisory Responsibility: None.

Pay Range: $18.13-$29.90

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.