Senior Field Service Technician

Field Service Technician Level 2

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Field Service Technician Level 2 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

Core responsibilities include evaluating, repairing, and conducting hydraulic, mechanical, and electrical testing of submersible wastewater pumps; troubleshooting of electrical control panels; general understanding of schematics and wiring diagrams; performing start-ups and training customers on the equipment; preventative maintenance and emergency callouts; operating and maintaining a service truck with crane and out-riggers; operating industrial equipment in a shop environment such as forklift, overhead cranes, etc.; working with various company provided hand and power tools; accurate record keeping inside Xylem's work order management system; creating and maintaining a safe and organized working environment and culture within the organization and following protocols at customer locations; taking care of company property; demonstrating high impact culture through innovation, accountability and empowerment; being able to function in a team environment; and working independently.

Qualifications include a HS diploma or equivalent, 2 to 5 years of technical/mechanical work experience, experience with water/wastewater highly preferred, and the ability to pass background check & pre-employment drug screen.

Skill requirements include being electrically and mechanically inclined, demonstrating critical thinking and troubleshooting ability, comprehending technical information and communicating it clearly, and experience with Microsoft Office and smart devices.

Leadership skills include proactively seeking feedback from peers, team members, and manager, applying new knowledge and tech to improve outcomes within team, identifying and mitigating risks, breaking down problems effectively and leveraging RCA, prioritizing team's and organization's needs over self, owning execution, delegating effectively to empower teams to grow, considering Xylem-wide implications of decisions, performing strongly under pressure or in face of challenges, focusing on long-term goals despite setbacks or failures, having an effective personal operating model, and leading change with optimism.

The estimated salary range for this position starts at $36/hourly. Starting pay is dependent on multiple factors, such as skills, experience and work location. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.