Front Desk Clerk

Front Desk Clerk

Join EDEN as a Full-Time Front Desk Clerk in Cleveland and be the welcoming face of our vibrant organization! This onsite position offers the exciting opportunity to engage daily with a diverse community and make a real impact. With a competitive pay rate of $15.00 per hour, you'll not only support our mission but also enjoy a dynamic work environment that values flexibility and innovation.

Collaborate with a dedicated team focused on customer-centric solutions while enhancing your professional skills in a forward-thinking setting. Your role will be instrumental in fostering a culture of empathy and excellence. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Apply now to be part of our energetic team, and help create lasting positive change in our community!

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.

As a Front Desk Clerk at EDEN, you can expect a fast-paced, engaging work environment from Monday to Friday. Your day-to-day responsibilities will include greeting visitors and clients warmly, answering phone calls, and providing information about our services. You'll manage scheduling and appointment coordination while ensuring a tidy and organized front desk area.

Daily, you'll assist clients with inquiries, direct them to the appropriate services, and facilitate communication between various departments. Handling administrative tasks such as filing, data entry, and managing correspondence will be key to your role. You will also be responsible for maintaining a professional and positive atmosphere, reflecting our core values of empathy and customer-centricity.

Expect to collaborate with a supportive team, enhancing your problem-solving and communication skills as you contribute to our mission of making a difference in the community.

To succeed as a Front Desk Clerk at EDEN, you will need a combination of essential skills and qualifications. A high school diploma or equivalent is required to ensure a foundational level of knowledge and communication. Strong verbal and written communication skills are crucial for interacting with clients and colleagues effectively. Proficiency in various software tools, such as Microsoft Office Suite and scheduling applications, is necessary to manage daily tasks efficiently.

An empathetic and customer-centric attitude will help foster positive relationships with visitors. Additionally, the ability to speak multiple languages, particularly Spanish, may be preferred at some locations, enhancing our ability to serve a diverse community. Demonstrating excellent organizational and multitasking skills will also be important, as you will manage various responsibilities simultaneously while maintaining a professional demeanor in a fast-paced environment.

Knowledge and skills required for the position are:

• A high school diploma or equivalent is required.
• The ability to speak multiple languages such as Spanish may be preferred for some locations.

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or other characteristics protected by law.