Entry Level Customer Service Rep

AO Globe Life is hiring motivated professionals to support credit union members who are already connected with our organization and seeking guidance on supplemental coverage options. This fully remote opportunity offers flexible scheduling and scheduled client consultations—there is no cold calling or prospecting required.

In this role, you will meet virtually with individuals and families, provide personalized recommendations, and help them access life, accident, and supplemental coverage that supports their financial security.

No prior industry experience is required. We provide full training and licensing support to help you succeed.

Responsibilities

• Conduct scheduled virtual consultations with credit union members via Zoom

• Assess client needs and clearly explain available coverage options

• Guide clients through the enrollment process with professionalism and care

• Maintain accurate documentation and ensure compliance with regulatory standards

• Participate in team training sessions, mentorship programs, and ongoing development opportunities

What We Offer

• 100% remote position available to U.S.-based professionals

• Flexible scheduling that supports work-life balance

• Warm, pre-qualified client consultations provided—no cold outreach required

• Paid training and licensing support

• Weekly commission-based earnings with performance bonuses

• Long-term income potential through vested renewals

• Advancement opportunities into leadership and mentorship roles

• Supportive team culture focused on recognition, collaboration, and growth

You’re a Great Fit If You

• Have strong communication skills and enjoy helping others

• Are self-motivated, organized, and comfortable managing your schedule independently

• Feel confident using Zoom, email, and cloud-based tools

• Want to build a career where your work has meaningful impact

• Are open to feedback and committed to professional growth

• Have experience in customer service, consulting, or sales (helpful but not required)

Requirements

• Authorized to work in the United States

• Reliable high-speed internet connection

• Windows-based laptop or PC with a working webcam

About AO | Globe Life

AO Globe Life is a mission-driven organization that provides supplemental coverage to working-class families across the United States. The company proudly serves credit unions, labor unions, and veteran organizations through personalized virtual consultations.

With more than 70 years of experience and a growing remote-first workforce, AO Globe Life offers professionals the opportunity to build stable, flexible careers while making a meaningful difference in the lives of the families they serve.

If you’re ready to start a people-focused remote career with real growth potential, we encourage you to apply today.