Summer Intern - Financial Planning and Student Success

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website . Log in to Workday and type Find Jobs in the search . Locate the position and click Apply .

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family:
Student Work Study

Department:
Student Success

Supervisor:
Walter Hale

Job Title:
Summer Intern - Financial Planning and Student Success

Job Description:
Duties:

• Staff the front desk of the building and/or of the Office for Student Success to create a welcoming, professional environment for all visitors.
• Offer assistance and guidance, including walking visitors to resources when needed.
• Manage phone lines and monitor/respond to email communications during shifts.
• Provide peer support by connecting students with appropriate resources and staff.
• Ensure front lobby and public spaces are organized, clean, and professional in appearance.
• Support planning and execution of programs hosted by the Office for Student Success.
• Complete administrative tasks such as filing, emailing, calling, or special projects.
• Lead and support initiatives that strengthen Mercer's student success culture
• Promote campus wellness initiatives and encourage student engagement.
• Actively participate in leadership and professional development opportunities.

Key Responsibilities:

Financial Planning Support:

• Assist with outreach and communication related to state aid programs, including eligibility guidance and support

• Support tracking and reporting of state aid program participation and outcomes

Student Success & Re-Engagement:

• Support re-engagement efforts for stopped-out or at-risk students through outreach campaigns (email, phone, text)

• Assist in maintaining and updating student records and engagement notes in Slate for Student Success

• Help coordinate appointments, events, or initiatives aimed at student retention and persistence

• Collaborate with staff to identify barriers to student success and contribute to solution-oriented strategies

Cross-Functional Projects:

• Participate in joint initiatives between Financial Planning and Student Success teams

• Assist with data entry, reporting, and analysis related to student engagement and financial aid usage

• Contribute to special projects focused on improving the student experience

Learning Outcomes:

• Gain practical experience in financial aid operations and state-funded assistance programs

• Develop skills in student outreach, communication, and retention strategies

• Understand the intersection of financial planning and student success in higher education

• Build professional skills in collaboration, problem-solving, and data-informed decision-making
Compensation/Wage:

• $14 per hour

Scheduled Hours:
20

Start Date:
05/4/2026

End Date:
08/1/2026